Clinical Admissions Specialist

bellefairejcb; Akron (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health and Rx plans

Generous paid time off

Tuition reduction at Case Western Reserve University

403(b) retirement plan

Job summary

Bellefaire JCB in Akron, Ohio seeks an Admissions Specialist to manage the client intake process and ensure appropriate treatment placements. The role demands experience in the mental health field, particularly with children and families.

Responsibilities include creating a welcoming atmosphere, coordinating with guardians, managing a caseload, and maintaining compliance with licensing rules. A minimum of a Bachelor’s degree in social work or related field is required, along with preferred licensure.

Qualifications

• Bachelor's degree minimum in social work or similar field.
• Valid LSW or LPC license preferred.
• 2-5 years experience in mental health, working with children and families.

Responsibilities

• Ensure appropriate placement of clients for treatment services.
• Maintain welcoming environment for clients and staff.
• Manage caseload of various therapeutic programs.

Skills

Core Expertise

Cultural Competency

Interpersonal Communication

Professional & Ethical Conduct

Collaboration & Teamwork

Problem-Solving & Decision-Making

Education

Minimum Bachelor’s Degree in Social Work or related field

Valid Ohio LSW or LPC license (preferred)

Job description

BENEFITS

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 100% paid parental leave for childbirth, adoption, and foster care
• 50% tuition reduction at Case Western Reserve University for the MSW program
• 403(b) retirement plan
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

QUALIFICATIONS

1. Education: Minimum Bachelor’s Degree in Social Work or related field required.
2. Licensure: Valid Ohio LSW or LPC license preferred.
3. Skills/Competencies:
   • Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
   • Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
   • Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
   • Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
   • Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
   • Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
4. Experience: 2-5 years experience in mental health field. Experience working with children, adolescents and their families.

JOB SUMMARY

The Admissions Specialist ensures the appropriate placement of clients throughout our array of treatment services; or referral to services of other agencies if appropriate. The Admissions Specialist is the initial point of contact for the Summit County Office and the point person in connecting clients and families with services for our office.

ESSENTIAL DUTIES

1. Create a warm, welcoming, helpful and professional atmosphere in the office for all clients and staff.
2. Work with guardians and referral sources to determine the most appropriate Agency program to suit the client’s need and funding stream.
3. Identify appropriate treatment placements based on verbal, written and face-to-face interview with clients.
4. Manage a varied caseload of therapeutic programs out of the Lorain County Office. Interact with all agency programs as needed for coordination of services.
5. Responsible for creating and maintaining client files in accordance with licensing and accreditation rules. This includes opening new clients in the electronic health record and updating the system when changes of status occur to ensure consistency of database information in relation to individual client record.
6. Ensure proper funding of all cases, which includes communication with insurance billing, school districts, mental health and case management teams, etc.
7. Serve as primary point of contact through admission with clients/guardian/referral sources.
8. Ensure appropriate coverage of Admissions email/helpline when out of office to ensure timely responses to referral inquiries.
9. Assign supervisors and/or staff to complete full psychiatric diagnostic assessment (Mental Health or Dual) and Individual Treatment Plan to guide initial treatment services as needed. If appropriately licensed, the intake specialist may assist with completing a psychiatric diagnostic assessment as needed.
10. Make appropriate referrals/recommendations to other agencies in the community if Bellefaire JCB is unable to cover the needed service.

OTHER DUTIES

1. Attend scheduled staff meetings, supervision, and ongoing trainings.
2. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
3. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
4. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client‑related documents should be handled in accordance with Agency guidelines on confidential material.
5. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
6. Other duties as assigned by management.

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.