Clinical Administrative Coordinator - National Remote

Lensa; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Lensa seeks a Clinical Administrative Coordinator for a national remote position. Responsibilities include managing member services, processing referrals, and coordinating with healthcare providers. Candidates must have a high school diploma, at least 2 years of customer service experience, and proficiency in MS Office applications. Flexibility in work hours is required to support operational needs.

Benefits

Comprehensive benefits package

401k incentives

Qualifications

• At least 18 years old.
• 2+ years customer service experience.
• Preferred: Healthcare experience.

Responsibilities

• Manage administrative intake of members.
• Coordinate with clinical team for service requests.
• Process referrals and prior authorizations.

Skills

Customer Service

Proficiency in MS Word

Proficiency in Excel

Proficiency in Outlook

Education

High School Diploma or GED

Job description

Clinical Administrative Coordinator - National Remote

Join UnitedHealth Group as a Clinical Administrative Coordinator in this full-time, remote role. You will manage administrative tasks related to member services, work with healthcare providers, process referrals, and support clinical staff. The position requires availability to work flexible hours, including evenings and occasional overtime, within our operational hours of 8:00 am to 8:00 pm EST.

Key Responsibilities:

• Manage administrative intake of members
• Coordinate with hospitals, clinics, and the clinical team for service requests
• Process referrals and prior authorizations
• Assist with clinical documentation and case triage
• Handle inquiries from members and providers

Qualifications:

• High School Diploma or GED
• At least 18 years old
• 2+ years customer service experience
• Proficiency in MS Word, Excel, Outlook

Preferred: Healthcare industry experience, administrative support background, call center experience.

Telecommuting Requirements: Dedicated workspace, secure document handling, reliable high-speed internet.

The hourly pay ranges from $16.88 to $33.22, based on experience and location. Benefits include comprehensive packages, incentives, and 401k.

Application deadline: Minimum 2 business days or until sufficient candidates are found. Job posting may close early due to volume.

UnitedHealth Group is committed to diversity, equity, and inclusion. We are an equal opportunity employer and a drug-free workplace.