Clinical Administrative Assistant - VMBH Fallstaff

Catholic-Charities-of-Baltimore; Baltimore (MD); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Vacation/sick/holiday pay

403(b) Retirement Plan

Tuition Advancement

Job summary

Catholic Charities of Baltimore is hiring a Clinical Administrative Assistant at Villa Maria Behavioral Health Clinic in Baltimore, MD. The role supports clinic staff, vendors, visitors, and clients with efficient administrative tasks and a welcoming environment.

The position requires a High School Diploma or GED and at least 2 years of clerical experience. The schedule includes on-site and work-from-home components, with varied weekday hours to support patient care and clinic operations.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of clerical/office experience.
• Ability to stay calm in stressful situations.

Responsibilities

• Provides general administrative/clerical assistance, including answering phones, assisting callers, transferring calls or taking messages.
• Maintains the schedule for the site psychiatry team to optimize prescriber time.
• Receives telephone, in-house, and faxed client referrals for the clinic.
• Prepares and responds to information/records requests from internal and external parties.
• Performs other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Education

High School Diploma or GED

Job description

Clinical Administrative Assistant - VMBH Fallstaff

Job Category: Clerical and Administrative

Requisition Number: CLINI009326

• Posted : August 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

BHC Baltimore City | 800 Poplar Grove Street
Baltimore, MD 21216, USA

Description

Pay Rate: $20.60 per hour

Catholic Charities of Baltimore Villa Maria Behavioral Health Clinic is seeking a Clinical Administrative Assistant to provide a welcoming atmosphere for all who enter the Behavior Health Clinic (BHC). Who will also provide a professional and efficient administrative and clerical assistance to the clinic staff, vendors, visitors, and clients. The work schedule is Monday - 9 AM - 5 PM , Tuesday(Work from Home) 10am-6pm, Wednesday and Thursday 9 AM - 5 PM and Fridays 8 AM - 4 PM.

Villa Maria Behavioral Health Clinics provide mental and behavioral health services to children, adults, and families across Maryland. These services include individual counseling, family counseling, psychiatric evaluation, social and coping skill development, addiction counseling and treatment, and medication management.

JOB DUTIES & RESPONSIBILITIES

• Provides general administrative/clerical assistance, including but not limited to answering telephones, providing assistance to the caller when appropriate, transferring calls, and/or taking messages.
• Maintains the schedule for the site psychiatry team to ensure the prescriber's time is appropriately utilized.
• Receives telephone, in house, and faxed client referrals for the clinic.
• Prepares and answers requests from various internal and external individuals/agencies for information or records
• Perform other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or GED
• 2 years' experience with clerical or office work

REQUIRED SKILLS & ABILITIES:

• Ability to remain calm in stressful situations.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families, visitors, clinical staff, and other stakeholders.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Light work that includes moving objects up to 20 pounds
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Hearing and vision abilities within normal range (corrected) to observe and communicate with others

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.