Clinical Account Manager - Georgia PDL - Remote

Lensa; Springfield (IL); Remote; USD 108,000 - 184,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Account Manager to oversee customer relationships and account operations. This remote role involves strategic planning, managing financial aspects, and ensuring compliance with contracts. Ideal candidates will have a Bachelor's in Pharmacy and extensive pharmacy experience, along with strong interpersonal and project management skills.

Qualifications

• 2+ years of management leadership.
• 5+ years of pharmacy experience.

Responsibilities

• Build and maintain customer relationships.
• Manage account operations including P&L.
• Ensure contract compliance and customer satisfaction.

Skills

Interpersonal Skills

Project Management

Financial Analysis

Education

Bachelor's in Pharmacy

Master’s Degree

PharmD

Job description

Clinical Account Manager - Georgia PDL - Remote

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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Clinical Account Manager - Georgia PDL - Remote

Job Description

Innovative business clinician responsible for building and maintaining customer relationships and leading account teams within all assigned accounts. Accountable for delivering value through pharmaceutical care and cost solutions, managing the account's general operations including P&L, and ensuring contract compliance. Develops and executes strategic plans in collaboration with sales and operations.

Responsibilities

• Perform customer-centric pharmacy services.
• Own overall account satisfaction for all assigned accounts.
• Develop strong relationships with pharmacy department or designated contacts.
• Direct operations account managers to resolve customer service issues and support performance guarantees.
• Maintain knowledge of all contract aspects and ensure ongoing performance through risk management activities.
• Create and maintain partnerships with customers through strategic business plans for long-term retention.
• Ensure timely provision of all customer and account-facing services.
• Demonstrate the value of pharmacy solutions, including cost management and patient care.
• Identify opportunities for additional services to meet unmet customer needs.
• Support clinical operations, claims processing programs, and pharmacy functions.
• Manage financial aspects, including revenue, costs, and EBITDA targets.
• Develop opportunities based on customer goals and strategic direction.
• Drive up-sell of pharmacy solutions through consultative methods.
• Support sales and account management in renewal activities.
• Identify and retain talent for the account team.
• Ensure staff training and development opportunities.

Education & Experience

• Bachelor's in Pharmacy
• 2+ years of management leadership
• 5+ years of pharmacy experience

Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• 3-5 years in clinical operations, quality, network, pharmacy, or project management, or a managed care pharmacy residency.
• Ability to plan, organize, and monitor projects.
• Strong interpersonal skills.
• Basic financial analysis skills.
• Project management experience and health plan knowledge required.
• Provider experience preferred.

Preferred Qualifications

• Master’s Degree
• PharmD and State Licensure in Pharmacy

Physical Demands

• Remain stationary 50% of the time; capable of moving/traversing.
• Operate computer and office equipment constantly.
• Communicate effectively, exchange accurate information.
• Occasionally lift/move up to 10-25 pounds.

Potential pay ranges from $108,000 to $184,000, based on experience and skills. Review benefits at Benefits Page.

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply. We value inclusion and provide accommodations for applicants with disabilities. For accommodations, contact Human Resources at 1.866.469.1257 or email [e-mail].