Clinical Account Associate - Heartland

Tempus AI; Missouri; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Stock options

Incentive compensation

Job summary

Tempus in St. Louis is seeking a field-based sales professional to expand the adoption of Tempus oncology and genomic tools across the territory. The candidate will work with a Clinical Account Executive to win new accounts and deepen relationships with physicians and staff in the community.

You will identify opportunities for Tempus tests and add-ons, promote online ordering, and coordinate with the sales team to meet company goals. Travel throughout the territory is required.

Qualifications

• Bachelor degree as required or related field.
• Experience in healthcare sales or oncology/pathology is a plus.
• Knowledge of genomics and oncology concepts preferred.

Responsibilities

• Collaborate with CAE on plans to gain and retain clients.
• Coordinate with sales team to meet company goals.
• Identify opportunities with existing customers for Tempus tests and add-ons.
• Drive adoption of online ordering through Tempus Hub and EMR integrations.
• Develop and maintain physician and pathology relationships to support orders.

Skills

Genomics knowledge

Independent work

Communication

Customer service

Adaptability

Travel willingness

Education

B.S. in biology or life science or business or marketing

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Candidate must reside in St. Louis.

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURist
• Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Preferred Skills

• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
• Excellent customer service skills and ability to connect with healthcare professionals
• Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate Tempus’ Values by acting with integrity, respect and trust
• Travel throughout the territory as needed

Education & Experience

• B.S. in biology, life science, business or marketing
• Bonus:
  • Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations
  • OR general clinical experience

$55,000-$70,000

The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience.

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.