Clinic Technician

D&R RAINIER LABS LLC; Washington; On-site; USD 36,000 - 54,000; Full time

Job summary

Fastest Labs is seeking a Clinic Technician in the United States to join a dual-role position covering administrative duties and clinical testing responsibilities. The role requires energy, adaptability, and a strong customer-service mindset.

You will perform DOT/non-DOT specimen collections, ensure custody and packaging, handle payments, and report results per protocols, while maintaining a tidy office and inventory control. Training and certification are provided.

Qualifications

• Fluent in English (speaking, reading, and writing).
• Strong phone and interpersonal communication skills.
• Comfortable working with biological specimens (PPE provided).
• Able to lift 35 lbs and perform bending, stooping and standing.
• Basic computer skills (data entry, email, file management).

Responsibilities

• Answer inbound calls, follow scripts, and schedule testing appointments.
• Perform DOT and non-DOT specimen collections (urine, saliva, hair, fingernail, DNA, alcohol).
• Ensure proper chain of custody, packaging, and courier shipping.
• Collect and record payments from clients.
• Report test results accurately per client protocols.
• Maintain and inventory testing supplies.
• Follow up on service leads via phone or email and conduct outbound sales calls to promote services.
• Assist with office organization and general cleanliness of the office, reception and testing areas.
• Perform all office functions and other related duties as assigned.

Skills

Fluent English

Interpersonal communication

Biological specimens handling

Lift 35 lbs

Basic computer skills

Job description

Job Description

About Fastest Labs

Fastest Labs is a national leader in drug, alcohol, and DNA testing services. We specialize in providing fast, clean, and reliable testing for individuals and businesses of all sizes. As our company continues to grow, we're looking for motivated individuals to grow with us.

Position Overview

We're hiring an enthusiastic and detail-oriented Clinic Technician for a dual-role position that includes administrative duties and clinical testing responsibilities. If you're energetic, quick to learn, and eager to deliver top-tier service, we’ll provide the certification and training needed to succeed.

PLEASE NOTE: Currently seeking male applicants only due to U.S. Department of Transportation observed urine drug testing requirements (49 CFR Part 40 Subpart E).

Key Responsibilities

• Answer inbound calls, follow scripts, and schedule testing appointments
• Perform DOT and non-DOT specimen collections (urine, saliva, hair, fingernail, DNA, alcohol)
• Ensure proper chain of custody, packaging, and courier shipping
• Collect and record payments from clients
• Report test results accurately per client protocols
• Maintain and inventory testing supplies
• Follow up on service leads via phone or email and conduct outbound sales calls to promote services
• Always contribute to a positive work climate and to the overall team effort of the company
• Assist with office organization and general cleanliness of the entire office, reception and testing areas
• Perform all office functions and other related duties as assigned or requested

Who We're Looking For

Personal Attributes:

• ENERGY, ENERGY, ENERGY!
• Fast learner with a sense of urgency
• Passion for customer service
• Highly organized with STRONG attention to detail
• Effective communicator and team player

Qualifications:

• Fluent in English (speaking, reading, and writing)
• Strong phone and interpersonal communication skills
• Comfortable working with biological specimens (PPE provided)
• Able to lift 35 lbs and perform physical tasks like bending, stooping, and standing for periods
• Basic computer skills (data entry, email, file management)

Company Description

Fastest Labs is a national leader in drug, alcohol, and DNA testing services. We specialize in providing fast, clean, and reliable testing for individuals and businesses of all sizes. As our company continues to grow, we're looking for motivated individuals to grow with us.