Clinic Team Lead: Patient Care & Operations

Phoebe Physician Group, Inc.; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Phoebe Putney Health System seeks a Clinic Team Leader for the Marlow Urgent Care facility in Leesburg, GA. This role coordinates clinic staff, oversees patient flow, and supports leadership in maintaining high-quality patient care and regulatory adherence.

The position requires a High School Diploma or GED, with preferred two-year leadership/administration education and 2+ years in a medical setting. Duties include supervision, scheduling, training, and process improvement within the clinic.

Qualifications

• High School Diploma or GED (Required).
• 2 year / Associate Degree in Business/Leadership or similar degree (Preferred).
• Work Experience 2 years of experience working in a medical office or healthcare setting. (Required).
• Experience must include having performed two or more of the following job duties: patient flow, customer service, and oversight of / monitoring patient care delivered, use of electronic medical records (EMR). Other medical office experience may be considered. (Required).

Responsibilities

• Coordinate and oversee activities of office team members to ensure compassionate and professional care and efficient office workflow.
• Supervise and train staff in front and/or back office roles; manage scheduling, timekeeping, and inventory as needed.
• Serve as primary contact for patient and employee concerns; participate in staff huddles and lead initiatives to improve patient flow and compliance with policies.

Skills

Patient flow

Customer service

Oversight of patient care

EMR usage

Education

High School Diploma or GED

Associate Degree in Business/Leadership or similar

Job description

Phoebe Putney Health System seeks a Clinic Team Leader for the Marlow Urgent Care facility in Leesburg, GA. This role coordinates clinic staff, oversees patient flow, and supports leadership in maintaining high-quality patient care and regulatory adherence.

The position requires a High School Diploma or GED, with preferred two-year leadership/administration education and 2+ years in a medical setting. Duties include supervision, scheduling, training, and process improvement within the clinic.