Clinic Team Lead: Patient Care & Operations

Phoebe Putney Health System; Albany (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Phoebe Putney Health System is seeking a Clinic Team Leader to coordinate and oversee office staff, ensuring compassionate patient care and efficient workflow. You will manage scheduling, timekeeping, and staff development, while collaborating with clinic leadership to resolve issues and improve patient flow.

This role requires a high school diploma or GED, with 2 years in a medical office. Experience with EMR systems and regulatory compliance is preferred.

Qualifications

• Requires high school diploma or GED.
• 2 years of experience in a medical office or healthcare setting.
• Preferred: 2 year/associate degree in business/leadership or similar.

Responsibilities

• Coordinate and oversee activities of office team members to ensure compassionate patient care and efficient workflow.
• Collaborate with Practice Manager to resolve issues and support patient flow improvements.
• Provide coaching, training, and performance documentation for staff; assign tasks as needed.
• Serve as primary point of contact for patient and employee concerns; foster positive team environment.

Skills

Staff supervision

Patient flow management

Team leadership

Regulatory compliance

Customer service

EMR familiarity

Education

High School Diploma or GED

Associate Degree in Business/Leadership

Tools

EMR systems

Job description

Phoebe Putney Health System is seeking a Clinic Team Leader to coordinate and oversee office staff, ensuring compassionate patient care and efficient workflow. You will manage scheduling, timekeeping, and staff development, while collaborating with clinic leadership to resolve issues and improve patient flow.

This role requires a high school diploma or GED, with 2 years in a medical office. Experience with EMR systems and regulatory compliance is preferred.