Clinic Operations Lead: Patient Care & Flow

Phoebe Physician Group; Leesburg (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Phoebe Physician Group in Leesburg, GA is seeking a Clinic Team Leader to coordinate the activities of the clinic team and ensure compassionate, professional patient care. You will partner with the Practice Manager to optimize patient flow, supervise staff, train new hires, and help resolve issues across front and back office operations.

Ideal candidates have a high school diploma or GED, plus 2 years in a medical office or healthcare setting, with experience in patient flow, customer service,

Qualifications

• High school diploma or GED required.
• 2-year/associate degree in business or leadership preferred.
• 2 years of experience in a medical office or healthcare setting required.
• Experience with patient flow, customer service, and EMR usage required.
• Ability to supervise and train staff.

Responsibilities

• Coordinate and oversee activities of the clinic team to ensure compassionate care and efficient workflow.
• Collaborate with the Practice Manager to ensure delivery of patient care and staff retention.
• Assign tasks, provide training, and document progress of employees.
• Resolve conflicts and communicate with patients and clinical staff; maintain a positive work environment.
• Participate in staff meetings, in-services, and competency evaluations; support clinic leadership.

Skills

Patient flow

Customer service

EMR

Staff supervision

Training

Education

High School Diploma or GED

2-year/Associate in Business/Leadership

Job description

Phoebe Physician Group in Leesburg, GA is seeking a Clinic Team Leader to coordinate the activities of the clinic team and ensure compassionate, professional patient care. You will partner with the Practice Manager to optimize patient flow, supervise staff, train new hires, and help resolve issues across front and back office operations.

Ideal candidates have a high school diploma or GED, plus 2 years in a medical office or healthcare setting, with experience in patient flow, customer service,