Clinic Team Lead: Patient Care & Coordination

Phoebe Putney Health System; Leesburg (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Phoebe Putney Health System in Leesburg, GA is seeking a Clinic Team Lead to oversee daily patient care delivery and coordinate clinic operations.

The role requires 2 years in a medical office setting with EMR experience and strong customer service skills. You will partner with the Practice Manager to ensure efficient, patient-centered service and staff training, while maintaining adherence to regulatory requirements.

Qualifications

• High School Diploma or GED is required.
• 2 years of experience in a medical office or healthcare setting is required.
• Experience must include two or more of: patient flow, customer service, oversight of patient care, EMR usage.
• Other medical office experience may be considered.

Responsibilities

• Partner with the Practice Manager to ensure effective and efficient delivery of patient care.
• Provide coordination and oversight of the assigned clinic.
• Display confidence in tasks and the team to instill confidence in team members.
• Provide a welcoming environment daily by championing patient care.
• Support the Practice Manager in retention efforts.
• Assign tasks and provide training to maximize patient experience.
• Document progress of employees, including new hires.
• Prevent and resolve conflicts and alert the Practice Manager when needed.
• Demonstrate integrity and lead by example to earn trust and respect.
• Communicate effectively with Practice Manager, Patients, and Clinical Staff.

Skills

Customer service

Communication

Team leadership

Problem solving

Education

High School Diploma or GED

Associate Degree in Business/Leadership or similar

Tools

EMR software

Job description

Phoebe Putney Health System in Leesburg, GA is seeking a Clinic Team Lead to oversee daily patient care delivery and coordinate clinic operations.

The role requires 2 years in a medical office setting with EMR experience and strong customer service skills. You will partner with the Practice Manager to ensure efficient, patient-centered service and staff training, while maintaining adherence to regulatory requirements.