Clinic Supervisor & Medical Assistant Lead - Hands-On Leader

Southlake Orthopaedics; Birmingham (AL); On-site; USD 55,000 - 85,000; Full time

Job summary

Southlake Orthopaedics is seeking an experienced Medical Assistant to lead our clinic as Supervisor. This working leadership role combines people management with direct patient care, rooming patients and assisting providers to keep schedules on track.

You'll hire, train, schedule and coach the MA/Tech team, monitor certifications and safety standards, and partner with the Operations Manager to ensure smooth daily operations across the Birmingham clinic.

Qualifications

• Medical Assistant certification (CMA, RMA or equivalent).
• 3+ years of clinical experience as Medical Assistant or Technician.
• Phlebotomy, injections, casting and splinting skills.
• Knowledge of HIPAA, OSHA and infection-control requirements.
• Clear communication and calm, solution-focused approach under pressure.
• Willingness to travel to other locations.

Responsibilities

• Supervise Medical Assistants and Techs at the location.
• Interview candidates and assist hires with the Operations Manager.
• Onboard and train new team members; sign off on clinical skills.
• Coach, give feedback and conduct performance reviews.
• Keep team certifications, CPR/BLS and trainings up to date.
• Build MA/Tech schedules around provider schedules and patient volume.
• Approve time off, review timecards and arrange coverage for call-outs.
• Assign MAs and Techs to providers daily; adjust in real time.
• Monitor wait times and room turnover; fix bottlenecks when needed.
• Ensure protocols for intake, vitals, documentation, injections, casting and splinting are followed.
• Audit charts and rooming practices; uphold HIPAA/OSHA and infection-control standards.
• Assist with rooming patients, taking vitals, and casting if needed.
• Serve as main link between providers and MA/Tech team; lead regular team huddles.

Skills

Medical Assistant

Clinical experience

Phlebotomy

Injections

Casting & splinting

HIPAA/OSHA knowledge

Communication

Travel flexibility

Education

CMA/RMA or equivalent

Tools

EHR experience (ModMed)

Job description

Southlake Orthopaedics is seeking an experienced Medical Assistant to lead our clinic as Supervisor. This working leadership role combines people management with direct patient care, rooming patients and assisting providers to keep schedules on track.

You'll hire, train, schedule and coach the MA/Tech team, monitor certifications and safety standards, and partner with the Operations Manager to ensure smooth daily operations across the Birmingham clinic.