Clinic Operations Lead — Medical Assistant Supervisor

Southlake Orthopaedics; Southlake (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Southlake Orthopaedics is seeking an experienced Medical Assistant to step into a Clinic Supervisor role, leading the MA/Tech team and ensuring smooth daily operations. You will room patients, assist providers, and cast/splint when needed, while driving high-quality patient care.

The role combines hands-on patient care with supervisory duties, including interviewing, coaching, and developing staff. You may travel to other locations as needed to support clinics.

Qualifications

• Must have Medical Assistant certification (CMA/RMA or equivalent).
• 3+ years of clinical experience as a Medical Assistant or Tech.
• Strong skills in phlebotomy, injections, and basic casting/splinting; ability to teach them.

Responsibilities

• Lead and develop the MA/Tech team at the clinic.
• Interview candidates and recommend hires with Operations Manager.
• Onboard and train new team members and sign off on clinical skills.
• Coach, give feedback and complete performance reviews.
• Keep team certifications, CPR/BLS and trainings up to date.
• Build MA/Tech schedule around provider schedules and patient volume.
• Approve time off, review timecards and arrange coverage for call-outs.
• Assign MAs and Techs to providers; adjust in real time.
• Monitor patient wait times and room turnover; fix bottlenecks.

Skills

Team leadership

Clinical supervision

HIPAA compliance

Education

Medical Assistant certification (CMA, RMA or equivalent)

Tools

Modernizing Medicine (ModMed) or similar EHR

Job description

Southlake Orthopaedics is seeking an experienced Medical Assistant to step into a Clinic Supervisor role, leading the MA/Tech team and ensuring smooth daily operations. You will room patients, assist providers, and cast/splint when needed, while driving high-quality patient care.

The role combines hands-on patient care with supervisory duties, including interviewing, coaching, and developing staff. You may travel to other locations as needed to support clinics.