Clinic Supervisor: Lead MA/Tech Team & Patient Care

Southlake Orthopaedics; Grandview (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

Southlake Orthopaedics seeks a Clinic Supervisor to lead the Medical Assistant and Tech team at our Grandview clinic. You will hire, train, schedule, and coach the team, and you will still be hands-on with patient care by rooming patients and assisting providers as needed.

You will oversee daily operations, optimize workflow, monitor wait times, and ensure safety and regulatory standards. Orthopaedic background and ModMed experience are a plus.

Qualifications

• CMA/RMA certification required.
• 3+ years of clinical experience as Medical Assistant or Tech.
• Proficiency in phlebotomy, injections, casting and splinting; ability to teach them.
• Working knowledge of HIPAA, OSHA and infection-control requirements.
• Clear communication and calm, solutions-focused approach under pressure.
• Flexibility to cover clinic needs, including travel to other locations.

Responsibilities

• Lead and develop the MA/Tech team at the clinic.
• Hire, train, schedule and coach team; conduct performance reviews.
• Room patients, assist providers and cast/splint as needed.
• Ensure team certifications, CPR/BLS and required trainings are up to date.
• Manage scheduling to align with provider timetables and patient volume.
• Maintain HIPAA, OSHA and infection-control standards.

Skills

Team leadership

Coaching

Interviewing

Onboarding

Clinical supervision

Phlebotomy

Injections

Casting

Splinting

HIPAA knowledge

Communication

Flexibility

Education

CMA/RMA certification

Tools

ModMed EHR

Job description

Southlake Orthopaedics seeks a Clinic Supervisor to lead the Medical Assistant and Tech team at our Grandview clinic. You will hire, train, schedule, and coach the team, and you will still be hands-on with patient care by rooming patients and assisting providers as needed.

You will oversee daily operations, optimize workflow, monitor wait times, and ensure safety and regulatory standards. Orthopaedic background and ModMed experience are a plus.