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Oklahoma State University Medical Center seeks an experienced supervisor to lead the physician practice site’s front and back office teams and coordinate daily operations to ensure high-quality patient care.
The role involves supervising staff, coordinating activities, and serving as the liaison with patients, government agencies, and third party payers. HIPAA/OSHA compliance and EMR proficiency are essential to optimize workflows and financial performance.
Supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. Serves as direct support to front office or back office. Serves as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care. Provides direct support to front office or back office. Prepares reports and correspondence pursuant to physician practice daily operations as required. Coordinates the daily operations of the physician practice site. Recruits, orients, counsels and evaluates a team of engaged employees to assure quality patient care. Serves as liaison for patients, government agencies and third party payers for the purpose of providing an on-site contact for individual practice sites. Serves as liaison between administration and physicians and staff. Assures staff knowledge and compliance with all related entities, HIPAA and OSHA policies and procedures. Leads quality initiatives and safety functions. Leads activities to promote employee engagement as team members. Proficiently uses EMR and other computer applications to achieve optimum patient care efficiencies. Assists in the monitoring of the practice site revenue generation and expense allocations. Performs other duties as required.
Education: High School Diploma or GED
Experience: 6 months - 1 year