Clinic Success Lead | People & Operations Manager

Lever, Inc.; BLOOMINGTON (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Bloomwell Autism Therapy is seeking a charismatic Clinic Success Manager to join as second-in-command to the Clinical Director. You will orchestrate non-clinical operations, ensure a productive and engaging clinic environment, and support budgeting, hiring, and staff development.

You’ll partner with leadership to drive patient and teammate success across the clinic. You will schedule patient assessments, oversee onboarding, attendance, and notes, while leading morale and events.

Qualifications

• A 4-year degree from an accredited university required.
• At least 2+ years of experience in a healthcare environment strongly preferred.
• Experience in ABA industry strongly preferred.
• Excellent attention to detail and strong interpersonal skills.
• At least 1 year experience managing or overseeing a large team of hourly employees.
• Ability to work 7:00am-3:00pm Monday - Friday and occasional evenings/weekends for community events.

Responsibilities

• Schedule new patient assessments and family tours.
• Onboard new patients and manage scheduling.
• Monitor patient and teammate attendance.
• Ensure timely session note conversion.
• Lead the clinic's morale committee and organize team events.
• Assist in budget oversight, hiring, and training initiatives.
• Plan community events and caregiver/patient activities quarterly.
• Manage clinic schedules, coverage, and incidents.
• Maintain facility, technology, and therapy materials for seamless service delivery.
• Conduct regular team meetings to communicate goals and updates.

Skills

Attention to detail

Interpersonal skills

Team management

Event coordination

Schedule flexibility

Education

Bachelor's degree

Job description

Bloomwell Autism Therapy is seeking a charismatic Clinic Success Manager to join as second-in-command to the Clinical Director. You will orchestrate non-clinical operations, ensure a productive and engaging clinic environment, and support budgeting, hiring, and staff development.

You’ll partner with leadership to drive patient and teammate success across the clinic. You will schedule patient assessments, oversee onboarding, attendance, and notes, while leading morale and events.