Clinic Site Manager

Chaparral Medical Group Inc; Rancho Cucamonga (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Long-term disability

Life insurance

Paid leave

Job summary

Chaparral Medical Group Inc in Rancho Cucamonga, CA is seeking a Site Manager to coordinate patient services and drive operational excellence across departments. You will lead a seasoned healthcare team, shape patient experiences, manage staff schedules, and ensure regulatory compliance while controlling budgets.

The role emphasizes strong leadership, attention to detail, and collaboration with providers, staff, and patients to maintain high-quality care in a fast-paced clinic environment.

Qualifications

• Five years of supervisory experience in a healthcare setting (preferred).
• Five years of medical group office experience including insurance billing and coding (preferred).
• High school diploma or GED (required).
• Some college education (preferred).
• HMO experience (preferred).
• Strong leadership and communication skills (required).
• Proficiency in medical office operations and healthcare regulations (required).
• Experience with budget management and resource allocation (required).

Responsibilities

• Coordinate and oversee patient services across the facility.
• Establish work procedures, staff schedules, and optimize departmental workflow.
• Lead, train, and develop healthcare professionals with ongoing performance feedback.
• Act as the primary liaison between medical providers, staff, and patients.
• Monitor and manage facility resources, including supplies, equipment, and budgets.
• Conduct regular staff meetings and ensure quarterly safety training compliance.
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements.
• Resolve conflicts and serve as an information resource for staff and patients.

Skills

Supervisory experience

Billing and coding knowledge

Leadership

Communication

Medical office operations

Healthcare regulations

Budget management

HMO experience

Education

High school diploma or GED

Some college education

Job description

Company Overview

Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.

Company Overview

Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.

As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact.

We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team.

The Opportunity

The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you'll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization.

What you'll do

• Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
• Establish work procedures, prepare staff schedules, and optimize departmental workflow
• Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback
• Act as the primary liaison between medical providers, staff, and patients
• Monitor and manage facility resources, including supplies, equipment, and budgets
• Conduct regular staff meetings and ensure quarterly safety training compliance
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
• Resolve conflicts and serve as an information resource for staff and patients

Who you are

• Five (5) years of supervisory experience in a healthcare setting (preferred)
• Five (5) years of medical group office experience including insurance billing and coding (preferred)
• High school diploma or GED (required)
• Some college education (preferred)
• HMO experience (preferred)
• Strong leadership and communication skills (required)
• Proficiency in medical office operations and healthcare regulations (required)
• Experience with budget management and resource allocation (required)

Benefits

• Health benefits include medical, dental and vision
• Long-term disability
• Life insurance
• Paid Leave Program

Location

Rancho Cucamonga, CA

Physical Demands

Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.

Salary range

$70,304—$79,358 USD

Equal Employment Opportunity Statement

Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.