Clinic Site Manager

Chaparral Medical Group; Pomona (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Health benefits: medical, dental, and视

Long-term disability

Life insurance

Paid Leave Program

Job summary

Chaparral Medical Group in Pomona, CA is seeking a Site Manager to coordinate patient services and drive operational excellence across departments. You will lead a team, establish workflows, manage budgets, and ensure compliance with healthcare regulations.

Ideal candidates have 5 years supervisory healthcare experience, strong leadership and communication skills, and a background in medical office operations and insurance billing/coding. This is a full-time role with comprehensive benefits.

Qualifications

• Five years of supervisory experience in a healthcare setting is preferred.
• Five years of medical group office experience including insurance billing and coding preferred.
• High school diploma or GED required.
• Some college education preferred.

Responsibilities

• Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery.
• Establish work procedures, prepare staff schedules, and optimize departmental workflow.
• Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback.
• Act as the primary liaison between medical providers, staff, and patients.
• Monitor and manage facility resources, including supplies, equipment, and budgets.
• Conduct regular staff meetings and ensure quarterly safety training compliance.
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements.
• Resolve conflicts and serve as an information resource for staff and patients.

Skills

Leadership

Communication

Medical office ops

Budget management

Regulatory compliance

HMO experience

Education

High School Diploma

Some college education

Job description

Company Overview
Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California’s Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG’s medical services with Akido’s innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.

As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We’re building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you’ll join our team

The Opportunity

The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you’ll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization.

What you’ll do

• Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
• Establish work procedures, prepare staff schedules, and optimize departmental workflow
• Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback
• Act as the primary liaison between medical providers, staff, and patients
• Monitor and manage facility resources, including supplies, equipment, and budgets
• Conduct regular staff meetings and ensure quarterly safety training compliance
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
• Resolve conflicts and serve as an information resource for staff and patients

Who you are

• Five (5) years of supervisory experience in a healthcare setting (preferred)
• Five (5) years of medical group office experience including insurance billing and coding (preferred)
• High school diploma or GED (required)
• Some college education (preferred)
• HMO experience (preferred)
• Strong leadership and communication skills (required)
• Proficiency in medical office operations and healthcare regulations (required)
• Experience with budget management and resource allocation (required)

Benefits

• Health benefits include medical, dental and vision
• Long-term disability
• Life insurance
• Paid Leave Program

Location: Pomona Valley, CA

Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.

Salary range

$70,304—$79,358 USD

Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.