Clinic Scheduler Coordinator

CommonSpirit Health; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CommonSpirit Health in Omaha, NE seeks a Clinic Scheduler Coordinator to orchestrate appointments and manage provider schedules across care lines. You will gather and verify patient insurance and documentation, process reports, and deliver exceptional in-clinic and phone-based service to patients and providers.

You will need strong attention to detail, multitasking abilities, and excellent communication to handle scheduling complexities and patient inquiries efficiently.

Qualifications

• High School Graduate or GED and minimum two years’ customer service experience in multi-tasking environments.
• Healthcare setting experience preferred, with knowledge of medical terminology.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures and tests.
• Gather and verify patient insurance information and required documentation.
• Process reports and provide exceptional customer service to patients via phone and in-clinic.
• Maintain scheduling accuracy and respond to patient inquiries with clear communication.

Skills

Multitasking

Communication

Attention to detail

Customer service

Education

High School Diploma or GED

Job description

Job Summary and Responsibilities

As our Clinic Scheduler Coordinator, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.
Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.
To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Job Requirements

Required

• High School Graduate or GED and minimum two years’ customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry

Preferred

• One year experience in the healthcare field using medical terminology

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.