Clinic Scheduler Coordinator

CHI; Omaha (NE); On-site; USD 30,000 - 43,000; Full time

Job summary

CHI Health Clinic in Omaha, NE seeks a Clinic Scheduler Coordinator to orchestrate a seamless care process by coordinating appointments and managing schedules for patients and providers.

You will schedule daily patient appointments, coordinate multiple provider calendars for procedures, verify insurance, process reports, and deliver compassionate in-clinic and phone support. Strong attention to detail, multitasking, and clear communication are essential.

Qualifications

• High School Graduate or GED with strong customer service experience.
• Experience in multitasking in fast-paced environments.
• Excellent communication and organizational skills.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures and tests.
• Verify patient insurance information and documentation.
• Provide in-clinic and phone assistance with exceptional customer service.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or GED

Job description

Job Summary And Responsibilities

As our Clinic Scheduler Coordinator, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Job Summary And Responsibilities

As our Clinic Scheduler Coordinator, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Required

Job Requirements

• High School Graduate or GED and minimum two years’ customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry

Preferred

• One year experience in the healthcare field using medical terminology

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$21.85 - $30.87 /hour