Clinic RN: Patient Care & Care Coordination

Primary Care Associates of Appleton LTD; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Primary Care Associates of Appleton LTD seeks an experienced Registered Nurse to manage patient telephone inquiries and assist physicians in the office setting. The role includes triage by telephone, vitals, injections, and coordination of referrals and tests.

Required are Wisconsin RN licensure, NLN-accredited program, and BLS, with strong communication and teamwork in a fast-paced clinic environment.

Qualifications

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
• Graduate of a NLN accredited Registered Nursing program required.
• Must have valid, unrestricted RN license in the State of Wisconsin.
• Must maintain a current BLS for healthcare certification.
• Computer skills required: Office Suite; Payroll Systems; EPIC.
• Previous experience in a medical office setting preferred.

Responsibilities

• Handles all patients’ clinical telephone calls.
• Provides counseling of the patient’s family regarding illness/injury and any other patient care related questions.
• Advises patients according to established clinical protocols when physician input is not required.
• Monitors laboratory, x-ray, ECG results and other pertinent medical data under physician guidance.
• Completes referrals.
• Completes STAT prior authorizations.
• Monitors/manages health maintenance topics on designated patient panel.
• Greets and escorts patients to exam rooms.
• Notes patients’ chief complaint/purpose for visit and sets up exam room accordingly.
• Interviews patients, measures vital signs such as pulse rate, temperature, blood pressure, weight and height; and records the information on the patients’ charts.
• Gives injections and other medications under physician supervision, when applicable.
• Instructs patients regarding preparation for tests and procedures.
• Records laboratory, x-ray, ECG results and other pertinent medical data in patients’ charts.
• Handles the incoming and outgoing mail, making sure the doctors sees all necessary information.
• Calls in prescriptions and refills to pharmacies.
• Schedules special appointments (i.e. follow-up, referrals, surgeries, x-ray, and lab).
• Assesses and schedules appointments for patients who must be seen same day.
• Consults other departments regarding patient care matters.
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects Primary Care Associates interest in providing high quality customer service.
• Completes assigned duties in a timely, accurate manner.
• Demonstrates a team spirit through cooperative, supportive professional work relationships.
• Complies with company policies and procedures.
• Maintains regular scheduled hours.
• Maintains confidentiality of patient information.
• Performs other related duties as assigned by management.

Skills

RN License Wisconsin

BLS Certification

Medical office experience

Communication skills

Team player

Prioritization

Education

Associate's Degree (AA) or equivalent

NLN accredited RN program

Tools

EPIC

Office Suite

Payroll Systems

Job description

Primary Care Associates of Appleton LTD seeks an experienced Registered Nurse to manage patient telephone inquiries and assist physicians in the office setting. The role includes triage by telephone, vitals, injections, and coordination of referrals and tests.

Required are Wisconsin RN licensure, NLN-accredited program, and BLS, with strong communication and teamwork in a fast-paced clinic environment.