LPN for Diabetes Care & Patient Coordination (Office)

Primary Care Associates of Appleton LTD; Appleton (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Primary Care Associates of Appleton LTD seeks an licensed practical nurse to support physicians in a busy diabetes management and education office. You will manage patient care, schedule, calls, refills and coordinate treatments to ensure smooth patient flow.

The role requires Wisconsin LPN licensure, BLS, and EPIC proficiency. You will work Monday through Thursday with variable start/end times, delivering high-quality patient service in a collaborative team setting.

Qualifications

• Must have valid, unrestricted LPN license in the State of Wisconsin.
• Current BLS for healthcare certification.
• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Greets and escorts patients to exam room.
• Rooms patients for provider exam utilizing established rooming standards.
• Obtains and documents patient information including vital signs, height, weight, medications, history, symptoms, etc.
• Gives medications, to include injections, as ordered by the provider.
• Instructs patients regarding preparation for tests and procedures.
• Cleans and stocks work areas, including instrument cleaning and sterilization.
• Manages patient telephone calls appropriately.
• Calls patients to relay information, obtains information, shares test results, and provides advice/direction from the provider.
• Manages requests for prescriptions and medication refills following provider guidelines.
• Schedules special procedures and appointments.
• Assesses and schedules appointments for patients needing same-day appointment.
• Refers complex patient questions/situations to an RN or provider.
• Advises patients utilizing accepted clinical information when provider input is not needed.
• Monitors laboratory, x-ray, ECG results and other pertinent medical data under provider guidance.
• Completes referrals using accepted standards.
• Handles incoming and outgoing mail, assuring the provider sees all necessary information.
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned hours in a polite, courteous, understandable manner that projects Primary Care Associates’ interest in providing high quality customer service.
• Completes assigned duties in a timely and accurate manner.
• Demonstrates a team spirit through cooperative, supportive professional work relationships.
• Assists with procedures completed by provider.
• Abstracts medical information on patient into EMR.
• Complies with company policies and procedures.
• Maintains a regular and reliable level of attendance.
• Maintains confidentiality of patient information.
• Performs other related duties as assigned by management.

Skills

Communication skills

Organizational skills

Prioritization

Team collaboration

Patient service orientation

Education

Associate's Degree (AA) or equivalent

Tools

EPIC Software

Job description

Primary Care Associates of Appleton LTD seeks an licensed practical nurse to support physicians in a busy diabetes management and education office. You will manage patient care, schedule, calls, refills and coordinate treatments to ensure smooth patient flow.

The role requires Wisconsin LPN licensure, BLS, and EPIC proficiency. You will work Monday through Thursday with variable start/end times, delivering high-quality patient service in a collaborative team setting.