Clinic Rehab Assistant: Patient Care & Admin Support

HealthPartners; BLOOMINGTON (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

HealthPartners in Bloomington, MN, seeks a Clinic Rehab Assistant to join the Rehabilitation Services Care Teams, performing clerical and clinical support to deliver outstanding patient care.

This entry-level role requires strong customer service, basic medical knowledge, and the ability to work with multiple professionals in a fast-paced environment; Tuesday shift with options 7-3:30, 8:30-5, or 11-7:30.

Qualifications

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
• Knowledge of medical terminology.

Skills

Customer service

Medical terminology

Critical thinking

Verbal communication

Telephone etiquette

Money handling

Keyboarding

Patient confidentiality

Interpersonal communication

Job description

HealthPartners in Bloomington, MN, seeks a Clinic Rehab Assistant to join the Rehabilitation Services Care Teams, performing clerical and clinical support to deliver outstanding patient care.

This entry-level role requires strong customer service, basic medical knowledge, and the ability to work with multiple professionals in a fast-paced environment; Tuesday shift with options 7-3:30, 8:30-5, or 11-7:30.