Clinic Receptionist; Walk In Off Broadway

Bothwell Regional Health Center

Sedalia (MO)

On-site

USD 28,000 - 36,000

Full time

14 days+

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Job summary

Bothwell Regional Health Center in Sedalia, MO is seeking a Clinic Receptionist to greet patients, direct them to the correct area, and manage check-in and checkout processes along with scheduling follow-ups.

The role requires strong communication, basic office skills, ability to handle copays, balance cash drawer, and willingness to float to other clinics as needed; familiarity with medical office workflows is preferred.

Qualifications

High School graduate or equivalent is required or preferred.
Experience in medical office work is preferred.
Ability to use office equipment and basic computer skills.

Responsibilities

Greets Patients and directs them to the appropriate area.
Updates patient information and collects signatures.
Handles telephone calls and takes messages as needed.
Schedules appointments and revises schedules for patients.
Prepares patient charts for appointments and attaches necessary paperwork.
Collects copays and balances accounts as necessary.
Opens/closes and balances clinic cash drawer.
Monitors supplies and places orders through the clinic director or manager.
Floats to other clinics as needed.
All other duties as assigned.

Skills

Communication

multitasking

Customer service

Phone etiquette

Cash handling

Education

High school diploma or equivalent

Job description

Position:Clinic Receptionist; Walk In Off Broadway

Location: Sedalia, MO

Job Id:1101-2026

# of Openings:0

JOB TITLE: Clinic Receptionist

JOB CODE: 1235

JOB HOURS: Varies

JOB SUMMARY

The Clinic Receptionist performs duties directly involved with all aspects of the secretarial duties needed to maintain medical records. The clinic receptionist handles all incoming telephone calls, directing calls to the appropriate department or person and takes messages when needed. The clinic receptionist assists the patient in checking in for their appointment and for checking the patient out after the appointment and follow-up appointment scheduling as needed.

The Clinic Receptionist reports directly to the Clinic Registration Manager under the direction of: Director of Clinic Operations and VP of Clinic Operations.

QUALIFICATIONS

Education: High School graduate or equivalent or preferred.
Licensure/Certification: None required.
Work Experience: Experience in medical office work and capable of using office equipment preferred.

RESPONSIBILITIES/JOB DUTIES

Greets Patients and directs them to the appropriate area.
Updates patient information, provides any necessary forms needing completion, obtains signature as necessary.
Handles telephone calls in an efficient, friendly manner, taking clear and understandable messages when needed. Deals with customer needs expeditiously.
Schedules appointments and revises schedules for patients as necessary. Assists in scheduling patients for follow-up appointments.
Daily preparation of patient chart for appointments, with all necessary paperwork attached.
Properly collect copays at each visit and outstanding account balances as necessary.
Open/close and balance clinic cash drawer appropriately at the beginning and end of day.
Monitors inventories supplies and places orders for supplies through clinic director or manager as needed.
Assists in cleaning emergency spills and clinic office as observed or requested to ensure cleanliness of the waiting room, doors and counters.
Required to float to other Bothwell clinics as necessary or needed.
All other duties as assigned.

REQUIRED STAFF COMPETENCIES

Demonstrates support for organizational and departmental mission.
Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
Fosters and promotes teamwork within department and the organization as a whole.
Works to resolves conflicts constructively and in a timely manner.
Ability to communicate effectively and simply with every customer and co-worker.
Ability to display a positive, courteous and friendly attitude toward allcontacts.
Ability to build good relationships with others based upon a sustained effort ofmutual support toward common goals.
Ability to exercise good judgment, reasoning and concentration to detail and totake personal accountabilities for all actions in carrying out job duties.
Is customer focused and committed to Quality and Process Improvement witha strong desire to provide service excellence.
Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.