Clinic Receptionist - Float 0.9 FTE

Prairie Ridge Health; Columbus (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Clinic Receptionist to join their team. This role involves being the first point of contact for patients, ensuring accurate registration, and providing exceptional customer service. The ideal candidate will have a high school diploma, strong communication skills, and experience in customer service. Flexibility to travel between clinic sites is required.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of health insurance products and benefits preferred.
• Previous customer service experience.

Responsibilities

• Obtain and record accurate patient registration information.
• Verify insurance eligibility and collect deposits.
• Prepare reports and perform clerical duties.

Skills

Customer Service

Communication

Professionalism

Education

High school diploma or equivalent

Tools

Computer Software

Job description

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PRH is looking for a team member to join our Prairie Ridge Health Clinic in the role of Clinic Receptionist. The position is 0.9 FTE (36 hours per week) Monday-Friday, days. This position will be responsible for obtaining and recording accurate and complete information upon patient registration.

Job Description:

The Clinic Receptionist is the first point of contact and is expected to demonstrate a high level of customer service while working with patients, physicians, office staff, and clinicians. Responsibilities include obtaining complete demographic and procedure information for accurate patient registration and scheduling, verifying insurance eligibility, collecting deposits, preparing reports, and other clerical duties. The position may also involve special projects as assigned by the Manager or Director of Clinic Operations.

Education Requirements:

• High school diploma or equivalent required
• Proficiency in computer software
• Excellent verbal and written communication skills
• Knowledge of health insurance products and benefits preferred
• Professionalism, assertiveness in payments, and customer service skills
• Good spelling and basic medical terminology knowledge
• Ability to work independently in a fast-paced environment with interruptions
• Previous customer service experience
• Flexibility in work hours and ability to travel between sites
• Six months hospital scheduling experience preferred

Shift:

Monday-Friday Days. Some travel to other clinic sites as needed.

FTE:

0.9 (36 hours per week)