Clinic Receptionist

CHI; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Receptionist to join their team. This role is vital in ensuring a smooth patient intake process and enhancing the overall patient experience. The Receptionist will be responsible for performing administrative tasks, including patient check-ins, scheduling appointments, and managing phone calls. With a strong emphasis on customer service, this position allows you to make a meaningful impact in patients' lives while working in a supportive environment. The company offers a range of benefits to promote work-life balance, making it an excellent opportunity for those passionate about healthcare and patient care.

Benefits

Health/Dental/Vision Insurance

Paid Time Off (PTO)

Tuition Assistance

Matching 401(k)

Employee Assistance Program

Wellness Programs

Flexible spending accounts

Clothing Voucher up to $60

Qualifications

• 0-1 year of healthcare experience preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Perform patient check-in and ensure efficient admitting process.
• Answer phone calls and schedule appointments accurately.
• Assist with patient check-out and record management.

Skills

Patient check-in

Customer service

Communication

Administrative support

Education

High School Diploma or equivalent

Tools

Electronic medical records

Office phone systems

Job description

Overview

CHI Health has an immediate opportunity for Receptionist.

Location:

CHI Health Creighton University - Bergan Mercy
2001 S 75TH ST
OMAHA, Nebraska 68124-2475
United States

Incentives:

Clothing Voucher up to $60

Our Receptionists are part of our healthcare team who are responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

CHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being.

With you in mind, we offer the following benefits to support your work/life balance:

• Health/Dental/Vision Insurance
• Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
• Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Adoption Assistance
• Wellness Programs
• Flexible spending accounts

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Responsibilities

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Expectations:

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Qualifications

Education / Accreditation / Licensure (required & preferred):

• NA

Experience (required and preferred):

• 0 – 1 year healthcare experience preferred.