Clinic Receptionist

Commonspirit; Chattanooga (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Chattanooga seeks a Receptionist for their clinic. The role involves patient check-in, scheduling, and handling administrative duties to enhance patient care. Candidates should have a high school diploma and healthcare experience, with a focus on customer service and communication skills. Join a supportive work environment that values your contributions.

Benefits

Health/Dental/Vision Insurance

Paid Time Off (PTO)

Tuition Assistance

Matching Retirement Programs

Wellness Program

Qualifications

• 1 year of healthcare experience preferred.
• Electronic medical record experience preferred.

Responsibilities

• Perform patient check-in and complete necessary paperwork.
• Answer phone calls and schedule appointments.
• Handle patient check-out functions and collect payments.

Skills

Communication

Customer Service

Education

High school diploma or equivalent

Job description

2 weeks ago Be among the first 25 applicants

Responsibilities

Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties related to the patient intake process and routine duties within the clinic.

Key Responsibilities

• Perform patient check-in at the time of visit and complete all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, including collecting copays (TOS) and deductible amounts.
• Copy/scan patient access-related materials (ID, referrals, insurance cards, etc.) into the electronic medical record.
• Prepare charts for patient appointments, ensuring all necessary information is complete.
• Handle patient check-out functions, including pricing services, collecting payments, and scheduling follow-ups.
• Perform record filing and retrieval, and assist with registration documentation in electronic medical records.
• Confirm next-day appointments and inform patients of required documentation, including time-of-service payments.
• Follow up with patients regarding the Missed Appointment Policy and send appropriate communications.
• Perform other duties as assigned.

Qualifications

Education: High school diploma or equivalent required

Experience: 1 year of healthcare experience preferred; electronic medical record experience preferred

Overview

CHI Memorial Neuroscience Institute, part of CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health, provides comprehensive office management services for Memorial Health Partners and many private practice physicians. We are a regional referral center serving Southeast Tennessee and North Georgia.

We care about our employees’ well-being and offer benefits that support work/life balance, including:

• Free membership to Care@Work program for child, pet, or adult dependent needs
• Employee Assistance Program (EAP)
• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection (Group Accident, Critical Illness, Identity Theft)
• Adoption Assistance
• Paid Time Off (PTO)
• Tuition Assistance
• Matching Retirement Programs
• Wellness Program

If you are passionate about patient care and ready to join our nationally recognized hospital, connect with us today!

Pay Range: $15.00 - $20.33/hour

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care