Clinic Practice Manager II - Patient Experience & Ops

Sentara Albemarle Regional Medical Center, LLC; Elizabeth City (NC); On-site; USD 79,000 - 122,000; Full time

Benefits offered by this job

Medical & Dental plans

Vision Insurance

401k with employer match

Paid time off

Educational assistance

Student loan repayment

Career growth opportunities

Bonuses

Job summary

Sentara Family Medicine Physicians - Thunder Road in Elizabeth City, NC is hiring a Practice Manager II. You will partner with clinical leadership in a dyad model to ensure efficient operations of clinics with 11-24 staff, handling customer service, budget, risk management and policy compliance.

Hours: Monday–Friday, 7:00 AM–5:00 PM, dayshift. This role supervises staff, monitors performance, and drives improvements in financial performance, patient experience, and team development within

Qualifications

• Associate's Degree required.
• 3 years of healthcare experience in lieu of education.
• 2 years of supervisory experience required.

Responsibilities

• Supervise staff and oversee operations across clinics/practices.
• Oversee customer service, budget, risk management and compliance with policies and standards.
• Monitor team performance and engage resources to improve financial performance, quality and patient experience.

Skills

Staff supervision

Customer service

Budget management

Risk management

Compliance

Education

Associate's Degree

Job description

Sentara Family Medicine Physicians - Thunder Road in Elizabeth City, NC is hiring a Practice Manager II. You will partner with clinical leadership in a dyad model to ensure efficient operations of clinics with 11-24 staff, handling customer service, budget, risk management and policy compliance.

Hours: Monday–Friday, 7:00 AM–5:00 PM, dayshift. This role supervises staff, monitors performance, and drives improvements in financial performance, patient experience, and team development within