Clinic/Practice Assistant, Orthopedics Sports Medicine- West Hatfield

Davita Inc.; Hatfield (MA); On-site; USD 30,000 - 43,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Clinic/Practice Assistant in Hatfield to support patient experiences. Responsibilities involve managing reception duties and delivering excellent customer service in a high-volume outpatient setting while collaborating with a dedicated team.

Qualifications

• Minimum of six months reception or customer service experience required, preferably in a healthcare setting.

Responsibilities

• Manage patient experience on reception/administrative support side.
• Support a collaborative team environment.
• Handle tasks related to phones and front desk duties.

Skills

Customer Service

Multitasking

Prioritization

Education

High School Diploma or Equivalent

Job description

We are seeking a full-time, 40-hour Clinic/Practice Assistant to support our West Hatfield practice onsite Monday through Friday from 8:30am- 5:00pm.
The Clinic/Practice Assistants serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
We currently have a team of 7 Clinic/practice assistant who do a mix of both phones and work at front desk. We are looking for the last person to complete are collaborative team. Our philosophy is that if a new hire has strong customer service skills with a genuine passion for patient care, everything else can be taught so we are happy to teach and train!

Required:

• High school diploma or equivalent
• Minimum of six (6) months reception or customer service experience required, preferably in a health care setting

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.