Clinic Patient Experience Coordinator

Upstream Rehabilitation Inc.; Colorado Springs (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401K

Job summary

Orthopedic Rehabilitation Associates, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in Colorado Springs, CO. This entry-level role supports clinic operations, handles patient intake, and delivers excellent customer service to patients and visitors.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures, accurate insurance verification, and timely scheduling. Full-time with typical business hours and potential for weekend events.

Qualifications

• High School Diploma or equivalent.
• Strong communication and multitasking abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service and create inviting clinic atmosphere.
• Manage non-clinical documentation and deposits.
• Monitor and optimize patient arrival rate.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Orthopedic Rehabilitation Associates, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in Colorado Springs, CO. This entry-level role supports clinic operations, handles patient intake, and delivers excellent customer service to patients and visitors.

The PCC-I collaborates with the Clinic Director to ensure efficient procedures, accurate insurance verification, and timely scheduling. Full-time with typical business hours and potential for weekend events.