Clinic Ops & BI Support Lead

ACES (Comprehensive Educational Services); Arcadia (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

ACES (Comprehensive Educational Services) in California seeks a Clinic Operations Manager to elevate autism treatment standards by providing essential administrative support to clinical staff and overseeing scheduling, BI onboarding, and client engagement to ensure efficient service delivery and prescription fulfillment.

Under the Clinical Director, you will coordinate BI onboarding, monitor performance, manage front desk duties, facility needs, and promote center events to enhance client

Qualifications

• High school diploma required.
• 4+ years in a professional office environment.
• Front desk/administrative support experience preferred.
• Strong customer service and communication skills.
• Proficient with Microsoft Office and relevant software; HIPAA compliance understanding.

Responsibilities

• Provide scheduling support using established protocols to manage sessions and reschedules.
• Coordinate BI onboarding, recruitment input, and performance tracking with HR and Clinical Directors.
• Support front desk operations, client engagement, and facilitating clinic communications.
• Oversee center operations, cleanliness, supplies, and safety compliance.
• Promote events and coordinate center needs to enhance client experience.

Skills

Scheduling

Customer service

Communication

Organization

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office Suite

Project management tools

CRM software

Job description

ACES (Comprehensive Educational Services) in California seeks a Clinic Operations Manager to elevate autism treatment standards by providing essential administrative support to clinical staff and overseeing scheduling, BI onboarding, and client engagement to ensure efficient service delivery and prescription fulfillment.

Under the Clinical Director, you will coordinate BI onboarding, monitor performance, manage front desk duties, facility needs, and promote center events to enhance client