Clinic Operations Supervisor

Advocate Health Care; Wilmette (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Advocate Health Care in Wilmette, IL is seeking a clinic supervisor to support the practice manager in the day-to-day operations of the clinic and to act as a role model for staff. The role emphasizes policy adherence, patient care flow, and staff accountability.

Responsibilities include hiring and performance reviews, scheduling, staff training, and maintaining knowledge of clinical procedures, EMR and scheduling systems to ensure smooth operations and high patient satisfaction.

Qualifications

• High school graduate with experience in a medical office environment.
• Customer service oriented with ability to manage front desk operations.
• Experience using EMR and scheduling systems is preferred.

Responsibilities

• Supervise front office operations and staff under the practice manager.
• Conduct hiring, coaching, and performance reviews for direct reports.
• Ensure clinic policies, compliance and patient flow are followed.
• Maintain knowledge of clinical policies, procedures, and regulations.
• Prepare schedules to meet provider and patient care needs.
• Address patient concerns and support operational issues.

Skills

PC Skills

Customer service

Education

High school graduate

AMG associate

Tools

EMR system

Scheduling system

Job description

Advocate Health Care in Wilmette, IL is seeking a clinic supervisor to support the practice manager in the day-to-day operations of the clinic and to act as a role model for staff. The role emphasizes policy adherence, patient care flow, and staff accountability.

Responsibilities include hiring and performance reviews, scheduling, staff training, and maintaining knowledge of clinical procedures, EMR and scheduling systems to ensure smooth operations and high patient satisfaction.