Clinic Operations & Practice Support Specialist

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 37,000 - 52,000; Full time

Job summary

The MetroHealth System is seeking an administrative support professional to enhance operational flow across the main campus and satellite sites. You will assist the department and faculty, ensuring high-quality service and efficient processes.

The role requires strong writing, communication, and customer service skills, with proficiency in common Office software. A collaborative, diverse work environment is emphasized.

Qualifications

• High school graduate or GED completed.
• Administrative support experience or duties related to the position.
• Proficient in Word, Excel, Acrobat, PowerPoint.
• Excellent writing and interpersonal skills.
• Excellent customer service skills.
• Strong organizational, communication, and problem-solving abilities.
• Ability to work independently within a team environment.
• Ability to communicate with a diverse group of individuals.
• Spanish language skills may be preferred for departmental needs.

Responsibilities

• Enhances the operational flow of the assigned practice/medical service at main campus satellites and affiliated partners.
• Performs duties to support the department and assigned faculty members.
• Upholds the MetroHealth System mission, vision, values and customer service standards.

Skills

Excellent writing

Interpersonal skills

Customer service skills

Organizational skills

Communication skills

Problem solving

Independent & teamwork

Diverse communication

Education

High school diploma or GED

Tools

Word

Excel

Acrobat

PowerPoint

Job description

The MetroHealth System is seeking an administrative support professional to enhance operational flow across the main campus and satellite sites. You will assist the department and faculty, ensuring high-quality service and efficient processes.

The role requires strong writing, communication, and customer service skills, with proficiency in common Office software. A collaborative, diverse work environment is emphasized.