Clinic Operations Manager, Value-Based Care

Upperline Health, Inc.; Vero Beach (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

PTO

Work-life balance

Interdisciplinary team

Job summary

Upperline Health, Inc. is seeking a hands-on Primary Care Practice Manager to lead our Vero Beach clinic. You will oversee daily operations, finance, staffing, and performance, partnering with regional leaders to drive standards of care and operational excellence.

The role requires strong leadership, healthcare management experience, and proven ability to manage multiple stakeholders in a fast-paced environment. A collaborative, patient-centered culture is core to the team.

Qualifications

• Direct management experience over a clinic team.
• Healthcare management experience is preferred.
• Proven experience leading and influencing a diverse group of stakeholders.
• Demonstrable success leading initiatives, establishing, and achieving goals, motivating a team.
• Excellent computer skills and strong knowledge of medical terminology.
• Previous experience working in an EMR – athenahealthEMR is a plus.
• Must be an effective communicator with excellent grammar and interpersonal skills
• Ability to thrive in a fast-paced, collaborative environment is required
• Reliable transportation is required.

Responsibilities

• Lead execution of in-clinic operational initiatives, coordinating between clinics/doctors and central leadership, regional leadership, and broader care team.
• Own clinic P&L, including KPIs for visits, charges, patient enrollment, patient engagement, and staffing/supplies.
• Build effective teams through partnerships with providers and clinic staff.
• Recruit and hire non-provider clinical roles; manage performance and staff experiences; minimize turnover.
• Ensure daily clinic coverage and staffing adequacy.
• Monitor referral conversion, physician schedule templates, and high-risk patient cadence.
• Solve operational problems and respond quickly to providers and clinic staff.
• Lead outreach with PCPs and referring providers to generate referrals.
• Maintain a positive culture and trust within the clinic.
• Make timely, high-quality decisions and report data to leadership.
• Other related duties as needed by Upperline Health.

Skills

Clinic management

Healthcare management

Stakeholder leadership

Initiative leadership

Communication

athenahealth EMR

Computer skills

Fast-paced environment

Transportation

Tools

athenahealth EMR

Job description

Upperline Health, Inc. is seeking a hands-on Primary Care Practice Manager to lead our Vero Beach clinic. You will oversee daily operations, finance, staffing, and performance, partnering with regional leaders to drive standards of care and operational excellence.

The role requires strong leadership, healthcare management experience, and proven ability to manage multiple stakeholders in a fast-paced environment. A collaborative, patient-centered culture is core to the team.