Clinic Manager

HealthOp Solutions; Cottonwood (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Career growth

Leadership mentoring

Professional development resources

Team lunches

Team events

Holiday celebrations

Job summary

HealthOp Solutions is seeking a Clinic Manager to oversee daily operations at a primary care location, ensuring efficient workflows and a patient-centered experience. You will lead clinical and administrative staff, collaborate with providers, and drive high-quality service.

The role emphasizes strong leadership, communication, and problem-solving in a fast-paced healthcare setting, with a focus on staff development and process improvements.

Qualifications

• MA certificate or diploma required.
• Prior medical office management or clinic leadership experience required.
• Experience supervising clinical or administrative healthcare staff preferred.
• Knowledge of primary care or outpatient workflows.
• Familiarity with eCW preferred.

Responsibilities

• Oversee day-to-day operations to ensure efficient patient flow and exceptional service.
• Provide leadership, coaching, and support to Medical Assistants, Front Desk staff, and other team members.
• Manage staff scheduling, timecards, performance, and HR-related responsibilities.
• Assist with onboarding and training new employees.
• Ensure proper use of eClinicalWorks (eCW) and support EMR workflows.
• Maintain compliance with policies, procedures, and quality standards.
• Monitor operational metrics, patient satisfaction, productivity, and overall performance.
• Address and resolve escalated patient concerns professionally and promptly.
• Monitor inventory, supplies, and equipment to maintain uninterrupted operations.
• Support initiatives to improve efficiency and performance.

Skills

Leadership

Communication

Problem solving

Organizational skills

Education

Medical Assistant certificate/diploma

High school diploma

Business education (plus)

Tools

eClinicalWorks (eCW)

Job description

Salary / Hourly Rate: $55,000-$65,000 annually

Bonus Offered: $500 monthly productivity bonus

Benefits Offered: Medical, dental, vision, 401(k), paid holidays, career growth opportunities, leadership and mentoring, professional development resources, team lunches, events, and holiday celebrations

Why work with us:

Join a growing healthcare team committed to providing personalized, patient-centered care and improving the quality of life in the communities we serve. This position offers the opportunity to make a meaningful impact on daily operations while working in a supportive and positive environment. Team members have access to professional growth opportunities, leadership and mentoring, career development resources, and a collaborative workplace culture.

What our ideal new team member looks like:

Our ideal Clinic Manager is a highly organized, people-focused leader who thrives in a fast-moving healthcare environment. This individual is comfortable leading both clinical and administrative team members, supporting providers, resolving patient concerns, and keeping day-to-day operations running efficiently. The right candidate is an effective communicator and problem-solver who leads by example and remains focused on creating an exceptional patient experience.

Job Summary:

The Clinic Manager is responsible for overseeing day-to-day operations of a primary care location while ensuring efficient workflows and a positive, patient-centered experience. This position provides leadership and support to clinical and administrative staff, including Medical Assistants and Front Desk team members. The Clinic Manager works closely with providers and other departments to maintain operational efficiency, support team performance, uphold quality standards, and contribute to the overall success of the practice.

Job Duties & Responsibilities:

• Oversee day-to-day operations to ensure efficient patient flow and exceptional service
• Provide leadership, coaching, and support to Medical Assistants, Front Desk staff, and other support team members
• Manage staff scheduling, timecards, performance, and general HR-related responsibilities
• Assist with onboarding and training new employees
• Ensure proper use of eClinicalWorks (eCW) and support team members with EMR workflows
• Maintain compliance with established policies, procedures, and quality standards
• Monitor operational metrics, patient satisfaction, productivity, and overall performance
• Serve as the on-site point of contact for providers, patients, and supporting departmentsAddress and resolve escalated patient concerns professionally and promptly
• Monitor inventory, supplies, and equipment to maintain uninterrupted operations
• Support initiatives designed to improve efficiency, productivity, and overall performance

Prerequisites / License & Certification Requirements:

• Medical Assistant (MA) certificate or diploma required
• Prior medical office management, healthcare administration, or clinic leadership experience required
• Experience supervising clinical or administrative healthcare staff strongly preferred
• Knowledge of primary care or outpatient healthcare workflows
• Familiarity with eClinicalWorks (eCW) preferred
• Strong communication, leadership, problem-solving, and organizational skills
• Ability to thrive in a fast-moving, patient-centered environment
• High school diploma required
• Additional medical or business education is a plus