Clinic Operations Manager & Front Desk Lead

Elmcor Youth & Adult Activities Inc; St. Albans (VT); On-site; USD 59,000 - 72,000; Full time

Job summary

Elmcor Youth & Adult Activities Inc. is seeking an experienced Office Manager in New York. The role oversees administrative, operational, and clinical office functions, supervising Clinical Receptionists and coordinating scheduling, while ensuring HIPAA compliance and high patient satisfaction.

The position offers full-time hours, with a schedule from Monday to Friday, and requires a strong background in healthcare administration and policy development.

Qualifications

• Administration, Health Services Management, or a related field required.
• Minimum of five (5) years of progressively responsible administrative or office management experience, with at least three (3) years in a healthcare setting.
• Minimum of two (2) years of supervisory experience.
• Experience working with Electronic Health Records (EHR/EMR/InSync) systems.
• Working knowledge of HIPAA, OSHA, and applicable regulations.
• Experience developing office policies, improving operational processes, and implementing quality improvement initiatives.

Responsibilities

• Oversee the daily administrative, operational, and clinical office functions.
• Directly supervise Clinical Receptionists.
• Monitor appointment scheduling and patient flow.
• Coordinate provider schedules and clinic calendars.
• Ensure HIPAA compliance and data security.
• Support budgeting, procurement, and vendor management.

Skills

Administrative experience

Supervisory experience

EHR/EMR systems

HIPAA compliance knowledge

Insurance verification knowledge

Job description

Elmcor Youth & Adult Activities Inc. is seeking an experienced Office Manager in New York. The role oversees administrative, operational, and clinical office functions, supervising Clinical Receptionists and coordinating scheduling, while ensuring HIPAA compliance and high patient satisfaction.

The position offers full-time hours, with a schedule from Monday to Friday, and requires a strong background in healthcare administration and policy development.