Clinic Operations Leader

Advanced Urology Institute; Lynn Haven (FL); On-site; USD 70,000 - 105,000; Full time

Job summary

Advanced Urology Institute is seeking a Practice Manager to lead daily operations across the clinic, including front office and clinical areas. You will drive physician relationships, staff engagement, and patient experience while ensuring cost-effective operations and compliance with policies and regulations.

Responsibilities include hiring, training, budgeting, and maintaining equipment, with oversight of patient service quality and interdepartmental collaboration to deliver excellent care.

Qualifications

• Human Resources experience in hiring, supervision, and performance reviews.
• Knowledge of labor laws.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Delivers exceptional patient service throughout all interactions.
• Strong analytical and problem‑solving skills.
• Knowledge of budget preparation and planning.
• Skill in using computer programs and applications including Microsoft Office.
• Knowledge in healthcare systems operations such as EMR.
• Knowledge of Medicare, Medicaid, managed care, and other third‑party payer’s guidelines.
• Skill in leading team members to carry out all job objectives while inspiring confidence and motivation.
• Complies with all health and safety policies of the organization.
• Complies with HIPAA regulations for patient confidentiality.

Responsibilities

• Provides leadership and day‑to‑day oversight of the clinic team, encompassing both front office and clinical staff.
• Implements and communicates changes to policies and procedures across all clinic operations.
• Ensures that employees have the resources, tools, and training needed to perform their duties.
• Ensures policies and best practices are up to industry standards and government regulations.
• Establishes and implements clinic‑wide objectives, workflows, and procedures to support quality care and efficient operations.
• Manages budgets, records, and contracts.
• Maintains adequate clinical and administrative supplies and ensures proper functioning of equipment for both front and back office teams.
• Responsible for the interviewing and selection of new staff members.
• Addresses patient complaints and queries when accelerated to management level.
• Oversees performance review process for the staff.
• Oversees front desk team member’s work schedules and time off requests.
• Attends monthly Manager meetings and relays pertinent information to front desk team members in a timely manner.
• Conducts orientation and ongoing training for clinic staff on policies, procedures, and workflow standards.
• Collaborates with clinic staff including Providers and Management to achieve delivery of excellent patient care.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations.

Skills

Leadership

Healthcare administration

Budgets

HIPAA compliance

Staff training

EMR knowledge

Communication

Problem solving

Team motivation

Education

High School Diploma or equivalent

Associate’s Degree or higher (preferred)

Tools

Microsoft Office

EMR systems

Job description

Advanced Urology Institute is seeking a Practice Manager to lead daily operations across the clinic, including front office and clinical areas. You will drive physician relationships, staff engagement, and patient experience while ensuring cost-effective operations and compliance with policies and regulations.

Responsibilities include hiring, training, budgeting, and maintaining equipment, with oversight of patient service quality and interdepartmental collaboration to deliver excellent care.