Clinic Operations Lead — Patient Experience & Compliance

CLS Health PLLC; Cypress (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health PLLC is seeking a Location Lead to oversee daily operations across CLS Health clinics in the Houston area. You will help providers, staff, and leadership deliver efficient, patient-centered care and ensure adherence to policies and regulations.

You will conduct rounds, optimize workflows, and support front office and clinical teams, fostering a collaborative, compliant, and high-performing environment. Travel to other CLS Health clinics may be required.

Qualifications

• Bachelor's degree preferred in a related field.
• Equivalent combination of education and healthcare operations experience may be considered.
• Minimum of 3–5 years of healthcare operations, clinic management, or medical practice leadership experience required.
• Multispecialty clinic experience strongly preferred.

Responsibilities

• Oversee daily operations of assigned clinic locations to ensure high-quality patient care.
• Serve as primary point of contact for providers, staff, and leadership on operational issues.
• Conduct routine clinic rounds to identify challenges and implement corrective actions.
• Monitor workflows and patient throughput to improve efficiency and reduce delays.
• Lead and support front office staff and clinical personnel to maintain service standards.
• Ensure compliance with CLS Health policies and healthcare regulations (HIPAA, OSHA, Medicare).
• Maintain readiness for regulatory reviews and accreditation requirements.

Skills

Healthcare operations

Clinic leadership

Staff coaching

Regulatory compliance

Patient experience

Education

Bachelor's degree in Healthcare Administration/Business/Healthcare Management

Job description

CLS Health PLLC is seeking a Location Lead to oversee daily operations across CLS Health clinics in the Houston area. You will help providers, staff, and leadership deliver efficient, patient-centered care and ensure adherence to policies and regulations.

You will conduct rounds, optimize workflows, and support front office and clinical teams, fostering a collaborative, compliant, and high-performing environment. Travel to other CLS Health clinics may be required.