Clinic Operations Lead – Front Desk & Scheduling

Pacific University; Hillsboro (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Dental and vision

Tuition remission

Mental health services

On-campus facilities

Campus discounts

Job summary

Pacific University in Hillsboro is seeking a Clinic Coordinator to supervise front desk operations, manage patient check-in/out, and provide admin support to students, faculty, and staff at the Pacific Psychology & Comprehensive Health Clinic. This full-time, in-person role runs Monday through Friday, 8am–5pm, with occasional evening hours.

The ideal candidate has healthcare experience, strong customer service, HIPAA knowledge, and proficiency with MS Office and Epic; bilingual Spanish is a plus.

Qualifications

• Experience in a healthcare setting preferred.
• Experience in customer service, managing financial transactions, and HIPAA confidentiality standards.

Responsibilities

• Supervise front desk operations and patient check-in/out.
• Manage clinic scheduling and EMR/ Epic templating.
• Oversee patient registrations, billing, and insurance coordination.
• Ensure HIPAA compliance and maintain confidential medical records.

Skills

Interpersonal skills

Communication

Attention to detail

Organization

Multi-tasking

Critical thinking

Tools

MS Office

Epic

Box

Google Suite

Job description

Pacific University in Hillsboro is seeking a Clinic Coordinator to supervise front desk operations, manage patient check-in/out, and provide admin support to students, faculty, and staff at the Pacific Psychology & Comprehensive Health Clinic. This full-time, in-person role runs Monday through Friday, 8am–5pm, with occasional evening hours.

The ideal candidate has healthcare experience, strong customer service, HIPAA knowledge, and proficiency with MS Office and Epic; bilingual Spanish is a plus.