Clinic Operations Lead: Elevate Patient Care & Team Excellence

Chaparral Medical Group Inc; Rancho Cucamonga (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Long-term disability

Life insurance

Paid leave

Job summary

Chaparral Medical Group Inc in Rancho Cucamonga, CA is seeking a Site Manager to coordinate patient services and drive operational excellence across departments. You will lead a seasoned healthcare team, shape patient experiences, manage staff schedules, and ensure regulatory compliance while controlling budgets.

The role emphasizes strong leadership, attention to detail, and collaboration with providers, staff, and patients to maintain high-quality care in a fast-paced clinic environment.

Qualifications

• Five years of supervisory experience in a healthcare setting (preferred).
• Five years of medical group office experience including insurance billing and coding (preferred).
• High school diploma or GED (required).
• Some college education (preferred).
• HMO experience (preferred).
• Strong leadership and communication skills (required).
• Proficiency in medical office operations and healthcare regulations (required).
• Experience with budget management and resource allocation (required).

Responsibilities

• Coordinate and oversee patient services across the facility.
• Establish work procedures, staff schedules, and optimize departmental workflow.
• Lead, train, and develop healthcare professionals with ongoing performance feedback.
• Act as the primary liaison between medical providers, staff, and patients.
• Monitor and manage facility resources, including supplies, equipment, and budgets.
• Conduct regular staff meetings and ensure quarterly safety training compliance.
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements.
• Resolve conflicts and serve as an information resource for staff and patients.

Skills

Supervisory experience

Billing and coding knowledge

Leadership

Communication

Medical office operations

Healthcare regulations

Budget management

HMO experience

Education

High school diploma or GED

Some college education

Job description

Chaparral Medical Group Inc in Rancho Cucamonga, CA is seeking a Site Manager to coordinate patient services and drive operational excellence across departments. You will lead a seasoned healthcare team, shape patient experiences, manage staff schedules, and ensure regulatory compliance while controlling budgets.

The role emphasizes strong leadership, attention to detail, and collaboration with providers, staff, and patients to maintain high-quality care in a fast-paced clinic environment.