Clinic Operations & Care Coordination Specialist

Essen Medical Associates; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Essen Medical Associates in New York is seeking a Service Line Coordinator to enhance operational efficiency and improve patient experiences. This role involves coordinating scheduling, managing patient flow, and acting as a liaison among clinical teams, patients, and administrative staff.

The ideal candidate has an Associate’s degree, 2–4 years of healthcare administration experience, and strong organizational skills. Join a dedicated team that provides compassionate care to a diverse population.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred in healthcare administration, business, or related field.
• Clinical certification/licensure may be preferred or required.
• 2–4 years of experience in healthcare administration or care coordination.
• Prior experience in a specialty setting preferred.

Responsibilities

• Coordinate daily clinic operations and patient scheduling.
• Ensure timely follow-up on test results and care coordination.
• Support providers with administrative and clinical needs.
• Track and report on key performance and quality metrics.
• Facilitate multidisciplinary meetings and case conferences.
• Assist with prior authorizations and insurance documentation.
• Identify and resolve patient care gaps.

Skills

Organizational skills

Communication skills

EMR systems knowledge

Microsoft Office proficiency

Coordination skills

Knowledge of scheduling and referrals

Education

Associate’s degree

Bachelor’s degree in healthcare administration or related

Tools

Epic EMR system

Job description

Essen Medical Associates in New York is seeking a Service Line Coordinator to enhance operational efficiency and improve patient experiences. This role involves coordinating scheduling, managing patient flow, and acting as a liaison among clinical teams, patients, and administrative staff.

The ideal candidate has an Associate’s degree, 2–4 years of healthcare administration experience, and strong organizational skills. Join a dedicated team that provides compassionate care to a diverse population.