Clinical Care Coordinator

Essen Medical Associates; New York (NY); On-site; USD 30,307 - 34,440; Full time

Job summary

Essen Medical Associates is seeking a Clinical Care Coordinator to provide clinical support and coordinate patient care. This role involves assisting during clinical procedures and managing patient relationships to ensure holistic medical care. You will work in a Bronx-based office five days a week, emphasizing compassionate and organized healthcare delivery.

The ideal candidate will have medical assistant certification and experience in patient care coordination or case management, along with strong interpersonal skills and a collaborative approach.

Qualifications

• Certification as a Medical Assistant (CMA or RMA) required.
• Associates Degree.
• Experience in patient care coordination or case management.
• Strong understanding of infection control.

Responsibilities

• Perform patient triage to assess medical needs.
• Assist healthcare providers with procedures.
• Maintain accurate documentation and medical supplies.
• Build relationships with patients and caregivers.
• Schedule medical appointments and coordinate transportation.

Skills

Certification as a Medical Assistant (CMA or RMA)

Experience in patient care coordination

Strong understanding of infection control protocols

Excellent interpersonal skills

Computer skills - Word, Excel, PowerPoint, Adobe

Bilingual Spanish

Education

Associates Degree

Job description

Overview

Company Overview: At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Position Title: Clinical Care Coordinator

Job Summary: The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.

Responsibilities

Clinical Support:

• Perform patient triage to assess and prioritize medical needs.
• Assist healthcare providers with in-house procedures such as EKGs and PFTs.
• Ensure examination areas are sterile, organized, and properly equipped.
• Sterilize and autoclave medical instruments; uphold infection control protocols.
• Track and manage inventory of medical supplies; ensure adequate stock.
• Maintain accurate documentation for equipment usage and procedures.

Care Coordination & Patient Advocacy:

• Build and maintain positive relationships with patients, caregivers, and care teams.
• Conduct in-person assessments to evaluate medical and social needs.
• Develop and implement individualized care plans in collaboration with providers.
• Promote timely access to care and increase preventive care utilization.
• Schedule medical appointments and coordinate transportation.
• Educate patients on community resources and refer as needed.
• Act as a point of contact, advocate, and resource for patients and families.
• Maintain detailed, up-to-date patient records and coordination logs.

Qualifications

Qualifications

• Certification as a Medical Assistant (CMA or RMA) required.
• Associates Degree
• Experience in patient care coordination, case management, or community health.
• Strong understanding of infection control and clinical protocols.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work collaboratively across clinical and administrative teams.

Preferred Skills:

• NHA Certification (e.g., CCMA/CMA – Certified Clinical Medical Assistant)
• Computer savvy – Word, Excel, PowerPoint, Adobe
• Bilingual Spanish strongly preferred

Pay Rate: $22.00-$25.00

Location: Required to be in Bronx-based office location 5 days a week

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.