Patient Care Navigator & Clinical Assistant

Essen Healthcare; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Essen Healthcare in New York seeks a Clinical Assistant/Integrated Care Coordinator to support daily clinical and operational workflows across specialty service lines. This role is pivotal in ensuring compassionate and timely patient care through direct assistance and coordination of chronic care management.

The ideal candidate will have an Associate’s Degree, preferably with certification as a Medical Assistant, and strong skills in communication and organization. Join a team dedicated to serving diverse communities and enhancing healthcare accessibility.

Qualifications

• Certification as a Medical Assistant (CMA or RMA) preferred.
• Strong understanding of infection control and clinical protocols.
• Experience in a medical office or ambulatory setting preferred.
• Excellent interpersonal skills.

Responsibilities

• Perform patient intake and triage, confirm identity, and update health records.
• Assist providers with in-house procedures and specialty testing.
• Maintain clean, organized, and stocked exam areas following protocols.
• Schedule follow-up appointments and educate patients on resources.

Skills

Triage

Clinical workflows support

Communication skills

Organizational skills

Education

Associate’s Degree

Tools

EHR systems

Job description

Essen Healthcare in New York seeks a Clinical Assistant/Integrated Care Coordinator to support daily clinical and operational workflows across specialty service lines. This role is pivotal in ensuring compassionate and timely patient care through direct assistance and coordination of chronic care management.

The ideal candidate will have an Associate’s Degree, preferably with certification as a Medical Assistant, and strong skills in communication and organization. Join a team dedicated to serving diverse communities and enhancing healthcare accessibility.