Clinic Operations Admin Specialist (Hybrid)

Neighborhood Health Center; Portland (OR); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

20 days PTO (based on full-time)

9 paid holidays

Health/dental/vision insurance

Quarterly wellness reimbursements

401k retirement plan with employer

Employer paid disability insurance

EAP

Life insurance

Job summary

Neighborhood Health Center in Portland, OR seeks a Clinic Operations Administrative Assistant to provide advanced administrative and operational support for primary care and dental clinics. You will report to the Senior Executive Assistant and collaborate with clinic leaders to coordinate calendars, meetings, and documents.

The role requires at least two years of healthcare administrative experience, strong MS Office and TEAMS skills, and a commitment to confidentiality.

Qualifications

• A high school diploma, or equivalent, is required.
• A minimum of two years of office administrative experience, including at least one year in healthcare, is required, preferably in a clinical or operational setting.
• Proficiency in Microsoft Office Suite, TEAMS and administrative duties is required.
• Epic experience preferred.

Responsibilities

• Provides advanced, day-to-day administrative and operational support.
• Schedules meetings, creates agendas and minutes, and distributes reports for meetings.
• Independently manage complex calendars for multiple leaders and resolve scheduling conflicts.
• Provider template creation and template change coordination, including validation for accuracy.
• Respond to routine and non-routine correspondence with discretion and judgment.
• Meal coordination for meetings and logistical support for trainings and meetings.
• Drafts and edits correspondence, including letters and operational updates.
• Patient communication via letters or mailers.
• Completes projects and special assignments on time with proactive timelines.
• Assists Clinic Managers and supports cross-functional teams.
• Coordinate and assist with event planning and trainings.
• Support provider onboarding, Epic access coordination, and workgroups.
• Assist with data collection, validation, reporting, and dashboard maintenance.
• Provide front desk coverage to ensure continuity of services.
• Maintain confidentiality and comply with HIPAA and policies.
• Tracks project tasks and milestones to stay on schedule.
• Coordinate information across team members and departments.
• Support process improvements by updating workflows.

Skills

Confidentiality

Professionalism

Organization

Multitasking

Communication

Attention to detail

MS Office

Adobe Acrobat

Video conferencing

Teamwork

Education

High school diploma or equivalent

Tools

Epic

Microsoft Teams

Job description

Neighborhood Health Center in Portland, OR seeks a Clinic Operations Administrative Assistant to provide advanced administrative and operational support for primary care and dental clinics. You will report to the Senior Executive Assistant and collaborate with clinic leaders to coordinate calendars, meetings, and documents.

The role requires at least two years of healthcare administrative experience, strong MS Office and TEAMS skills, and a commitment to confidentiality.