Clinic Office Assistant - Pediatric Specialty Clinic

CoxHealth; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

Job summary

Cox Pediatric Specialty Clinic in Springfield, MO is seeking a detail‑oriented clinic office assistant to perform clerical and filing duties in a busy pediatric setting. Responsibilities include photocopying, faxing, filing, and transporting medical records, answering calls, data entry, and understanding insurance requirements and EMR workflows.

Experience in a medical office is preferred (1–2 years), with strong communication and computer skills.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: 0+ years in a medical office preferred.
• Skills: Excellent verbal and written communication.
• Proficient computer skills and ability to learn systems.

Responsibilities

• Provide clerical and filing duties in the clinic office setting.
• Handle photocopying, faxing, filing, and transportation of medical records.
• Answer telephone calls and perform data entry as applicable.
• Understand ICD/CPT coding impact on reimbursement and assist billing/charge entry.
• Demonstrate customer service and teamwork.

Skills

Verbal communication

Written communication

Computer skills

Independent and team work

Education

High School Diploma or Equivalent

Tools

Practice management system

Electronic Medical Record (EMR)

Job description

Facility

Cox Pediatric Specialty Clinic: 1011 E Montclair, Springfield, Missouri, United States of America, 65807

Department

1233 Pediatric Specialist SGF

Scheduled Weekly Hours

40

Hours

8:00 AM - 5:00 PM

Work Shift

Day Shift (United States of America)

Company Description

CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

Provides a variety of clerical and filing duties in the clinic office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team building and leadership skills.

• Education: Required: High School Diploma or Equivalent
• Experience: Required: No Prior Experience Required
• Preferred: 1-2 years of previous medical office experience
• Skills: Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient Computer skills
• Must be 17 years of age or older
• Licensure/Certification/Registration: N/A