Clinic Office Assistant: Patient Admin (No Weekends)

Merit Health; Richland (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Career development

Licensure reimbursement

Student loan support

Rewards and recognition

Pet insurance / identity protection /

Legal insurance

Job summary

Merit Health in Richland, MS seeks a Clinic Office Assistant to provide administrative support and ensure efficient clinic operations. You will check in/out patients, schedule appointments, handle inquiries, process payments, and maintain accurate records, contributing to a positive patient experience.

The role requires 0–2 years in a medical office, proficiency with EMR systems and Office software, superb organizational and communication skills, and a patient‑focused demeanor.

Qualifications

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting.
• Knowledge of medical terminology, scheduling, billing and insurance verification preferred.
• Certified Medical Office Administrative Assistant (CMAA) preferred.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in information.
• Schedules patient appointments, obtains pre-certifications, and coordinates testing or procedures.
• Collects time-of-service payments, issues invoices, and processes transactions per clinic policies.
• Maintains and updates patient records and ensures quality control.
• Answers phone calls and routes messages; supports billing and invoicing tasks.
• Monitors supply inventory and places orders as needed to maintain materials.
• Assists in coordinating patient referrals and triage with clinical staff.
• Ensures a clean, organized work environment following infection control protocols.

Skills

Organizational skills

Communication

Multitasking

Customer service

Attention to detail

Tools

EMR systems

Microsoft Office

Job description

Merit Health in Richland, MS seeks a Clinic Office Assistant to provide administrative support and ensure efficient clinic operations. You will check in/out patients, schedule appointments, handle inquiries, process payments, and maintain accurate records, contributing to a positive patient experience.

The role requires 0–2 years in a medical office, proficiency with EMR systems and Office software, superb organizational and communication skills, and a patient‑focused demeanor.