Clinic Office Assistant I

Spectrum Health & Human Services; Town of Concord (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401K

11 paid holidays

Flexible work schedules

Generous PTO

Life insurance

Career growth opportunities

Job summary

Spectrum Health & Human Services is seeking a Clinic Office Assistant I in Springville, NY. You will be the first point of contact, delivering compassionate customer service and helping clients navigate services.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced setting. The position is full-time with a schedule including some evenings, offering comprehensive benefits.

Qualifications

• High School Diploma, GED or equivalent required.
• Some experience in a related field preferred.
• Strong interpersonal skills a must.
• Ability to multitask in a fast-paced environment.
• Dependability and flexibility, including some evenings until 7pm.
• Knowledge of basic computer skills.
• Reliable transportation required.

Responsibilities

• Provide exceptional customer service to clients in person and by phone.
• Assist with insurance verification and benefit coordination.
• Use computer systems to document interactions and process requests.
• Support clinic operations and perform basic administrative tasks.

Skills

Customer service

Phone & in-person engagement

Computer skills

Insurance verification

Education

High School Diploma GED or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Office Assistant I

Regular Full-Time Full Time Springville, NY, US

Salary Range: $17.00 To $19.00 Hourly

Spectrum Health and Human Services

As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

LOCATION: 27 Franklin Street

We think you’d be an amazing addition to our team if you have interest in or experience with:

• Customer Service
• Skills to engage people over the phone and in person
• Strong computer & multitasking skills to get people what they need quickly
• Insurance verification

We’d love to hear from people with:

• High School Diploma, GED or equivalent
• Some experience in a related field
• Strong interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent attention to detail and organizational skills
• Dependability and flexibility, including availability to work some evenings until 7pm
• Knowledge and understanding of basic computer skills
• Reliable transportation

Why join our team?

At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including:

• Industry leading healthcare benefits
• Flexible Spending and Health Savings Accounts401K
• 11 paid holidays
• Flexible work schedules to promote work-life balance
• Exceptional time off – up to 30 days after just a few years of service
• Free Life Insurance
• Growth and promotional opportunities in the human services sector
• Access training to develop skills if you would like to pursue a career as a behavioral health professional

COMPENSATION: $17/hr - $19/hr

About Us
At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.