Clinic Office Assistant I

Spectrum Health & Human Services; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Industry leading healthcare benefits

Flexible scheduling

11 paid holidays

Growth and advancement opportunities

401K

Life insurance

Job summary

Spectrum Health & Human Services is seeking a Clinic Office Assistant I to be the friendly first point of contact, delivering compassionate customer service and guiding clients through their initial steps toward support. You’ll handle phone and in-person inquiries, verify insurance, and use basic computer skills to connect people with the services they need.

Join a team that values belonging, professional growth, and flexible scheduling, with compensation of $17–$19 per hour and a benefits

Qualifications

• Front desk and customer service experience is preferred.
• Ability to communicate clearly with clients over the phone and in person.
• Strong computer skills and multitasking ability to help clients efficiently.
• Experience with insurance verification or familiarity with payor processes.
• Reliable, flexible and able to multitask in a fast-paced environment.

Skills

Customer Service

Phone & In-person Engagement

Computer & multitasking

Insurance verification

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

Spectrum Health and Human Services

As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

LOCATION

27 Franklin Street

We think you’d be an amazing addition to our team if you have interest in or experience with:

• Customer Service
• Skills to engage people over the phone and in person
• Strong computer & multitasking skills to get people what they need quickly
• Insurance verification

We’d Love To Hear From People With

• High School Diploma, GED or equivalent
• Some experience in a related field
• Strong interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent attention to detail and organizational skills
• Dependability and flexibility, including availability to work some evenings until 7pm
• Knowledge and understanding of basic computer skills
• Reliable transportation

Why join our team?

Benefits

At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including:

• Industry leading healthcare benefits
• Flexible Spending and Health Savings Accounts401K
• 11 paid holidays
• Flexible work schedules to promote work-life balance
• Exceptional time off – up to 30 days after just a few years of service
• Free Life Insurance
• Growth and promotional opportunities in the human services sector
• Access training to develop skills if you would like to pursue a career as a behavioral health professional

COMPENSATION:

$17/hr - $19/hr

About Us

At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.