Clinic Office Assistant

FirstHealth of the Carolinas, Inc.; Sanford (NC); On-site; USD 15,000 - 20,000; Full time

Job summary

FirstHealth of the Carolinas, Inc. is seeking a medical front-office professional to manage appointment scheduling, patient check-in/out, and chart preparation. The role involves posting charges/payments and collecting co-pays, while maintaining patient demographics and billing details.

A focus on CPT/ICD-10 coding and insurance verification is essential. The ideal candidate has strong communication and computer skills, with experience in EMR and practice management systems.

Qualifications

• High school diploma required; technical college or certification preferred.
• Three years experience in a physician office with PSR experience may be accepted in lieu of formal training.
• Experience with practice management systems and EMR's; CPT and ICD-10 coding knowledge.
• Excellent communication and customer service skills and strong computer skills required.
• Experience with electronic medical records is preferred.

Responsibilities

• Schedule and manage appointments for patients.
• Check patients in and out and register demographics.
• Prepare charts, post charges and payments, and collect co-payments.
• Maintain current database of patients demographics and billing information.
• Verify insurance eligibility and update records accordingly.

Skills

CPT coding

ICD-10 coding

Insurance reimbursement

Communication skills

Customer service

Office software

Education

High school diploma

Technical college certificate

Tools

EMR systems

Practice management systems

Job description

Overview

Manages scheduling of appointments. Checks patients in and out and uses accurate and appropriate ICD-10 and CPT codes. Registers patients, prepares charts, posts charges and payments and collects co-payments. Maintains current database of patients demographics and billing information. Verifies insurance eligibility.

Qualifications

High school graduate. One year technical college or certification preferred. Three years experience in physician office with PSR experience may be accepted in lieu of formal training. Experience with practice management systems, EMR's; office automation skills, knowledge of CPT and ICD-10 coding and insurance reimbursement. Excellent communication skills, customer service skills and computer skills required. Experience with electronic medical record.