Clinic Nurse RN- 1.0

Children's Wisconsin; Forest Home (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Full-time role

Rotating 4-day work week

Job summary

Children's Wisconsin's Forest Home Clinic in Milwaukee is hiring a Clinic RN to perform telephone triage, provide education, and coordinate patient care within the EHR. You will collaborate with a pediatric care team and adapt to changing schedules, supporting self-management and preventive care for children.

The role offers 40 hours weekly with options for a flexible 4-day work week or 5 days, 7:00 a.m.–5:30 p.m., and a focus on high-quality pediatric care.

Qualifications

• RN license required (Wisconsin/Indiana/AZ compacts recognized)
• Bachelor's degree in Nursing preferred
• 2+ years experience in a primary care or urgent care setting preferred
• Pediatric experience preferred
• Triage experience in a clinical pediatric setting preferred

Responsibilities

• Handles telephone triage and evaluates patient needs
• Delivers health education to patients and families
• Collaborates with care team to coordinate patient care
• Maintains HIPAA-compliant, confidential clinical environment
• Adheres to policies and demonstrates age-appropriate care

Skills

Phone triage

Interpersonal skills

Communication

Assessment

Critical thinking

Care coordination

Education

RN license

Bachelor's in Nursing preferred

Tools

EHR system

Job description

At Children's Wisconsin, we believe kids deserve the best.

Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the #4 children's hospital in the country (according to Parents magazine)
• Board-certified pediatricians (learn what it means to be 'board-certified')
• Many locations spread throughout southeast Wisconsin
• Commitment to population health and an increased role for pediatricians in the care of children
• Doctors who are very active in their local communities
• Access to many health and wellness programs designed to keep kids safe and healthy

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Join Forest Home Pediatrics as a Clinic RN!

Location: Forest Home Clinic 1432 W Forest Home Ave, Milwaukee, WI 53204

Hours: Full-time, 40 hours per week. We offer 10-hour shifts, providing a flexible, rotating 4-day work week (Monday–Friday), 7:00 a.m.–5:30 p.m. We can also do 5 days 8 hours if preferred.

Job Summary

Approximately 85% of this position involves phone triage. The RN practices in accordance with the Code of Ethics and Standards of Nursing Practice and is responsible for performing triage via telephone and patient messaging within the electronic health record (EHR). The RN appropriately delegates patient care responsibilities and maintains accountability for the quality of care delivered. In addition, the role includes providing health education to patients and families, with an emphasis on self‑management and preventive care.

Essential Functions

• Adheres to all Children's Wisconsin and Children's Medical Group policies, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.
• Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in-person clinical care during nurse visits, providing education to families, and coordination of care as needed.
• Notifies provider of any patient needing immediate assistance.
• Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care.
• Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary disposition of care.
• Documents in accordance with organizational nursing standards.
• Adapts to changing work assignments and schedules.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Education

• Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required
• Bachelor's Degree Nursing preferred

Experience

• 2+ years experience in a primary care or urgent care setting preferred
• Experience with pediatric patients preferred
• Triage experience in a clinical pediatric setting preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.
• Strong interpersonal skills for positive and effective interaction with patients, families, visitors, providers, and the health care team.
• Good organization, delegation, and communication skills to facilitate efficient patient care.
• Strong demonstrated ability in assessment, analytical decision making, and critical thinking.
• Analytical skills are necessary to assess complex patient conditions effectively. Requires the ability to synthesize multiple sources of information to assist in patient care.
• Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy.

Licenses and Certifications

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
• + one of the following:
• N/A
• License RN-Registered Nurse (30) - State of Wisconsin
• License RN-Registered Nurse (IN Compact) - State of Indiana
• License RN-Registered Nurse (AZ Compact) - State of Arizona

Patient Care Responsibility

• Provides care appropriate to patient population and as described in applicable policies and procedures.

Required for All Jobs

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.

Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.