Clinic Med Office Receptionist

Samaritan Health Services; Albany (OR); On-site; USD 32,000 - 38,000; Full time

Job summary

Samaritan Health Services in Albany, Oregon, seeks a friendly receptionist to greet patients, interface with hospital and clinical staff, and provide clerical support in a busy primary care setting.

You will maintain patient confidentiality, assist with front-desk duties, scheduling, and general office tasks, delivering professional service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience and/or training with computer applications required.
• Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
• Experience and/or training with medical/insurance terminology preferred.

Responsibilities

• Greet patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
• Provide clerical support for the office and assist with front-desk tasks.
• Maintain patient confidentiality in accordance with HIPAA and privacy laws.
• Manage multiple tasks in a fast-paced environment while coordinating with team members.

Skills

Service Orientation

Clerical

Confidentiality

Time Management

Team Building

Social Perceptiveness

Education

High School Diploma

Computer Applications

1+ Year Experience

Medical Terminology (preferred)

Job description

Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.

JOB SUMMARY / PURPOSE

Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.

DEPARTMENT DESCRIPTION

The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. We encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.

EXPERIENCE / EDUCATION / QUALIFICATIONS

• High school diploma or equivalent required.
• Experience and/or training with computer applications required.
• Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
• Experience and/or training with medical/insurance terminology preferred.

KNOWLEDGE / SKILLS / ABILITIES

• Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
• Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
• Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
• Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

PHYSICAL DEMANDS

• Rarely (1 - 10% of the time)
• (11 - 33% of the time)

Frequently (34 - 66% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

SQUAT Repetitive

SQUAT Static (hold >30 sec)

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

STAND

CLIMB - STAIRS

KNEEL (on knees)

REACH - Upward

SIT

WALK - LEVEL SURFACE

BEND FORWARD at waist

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist